Business Services Industry
PowerSteering and CSC Selected to Drive SFR's Six Sigma Program; SFR Launches the First Six Sigma Program Ever Undertaken in France Using Dedicated Software from PowerSteering and Hosting by CSC
Business Wire, Sept 12, 2006
CAMBRIDGE, Mass. -- PowerSteering Software, the market leader in On-Demand Enterprise Performance Improvement solutions for Lean, Six Sigma and Operational Excellence, today announced that it has been selected by SFR, the second largest mobile telecommunications operator in France, to manage its Six Sigma-based quality improvement program. Computer Sciences Corporation (CSC) will host the solution for a three-year period.
SFR has initiated several projects to improve its customer quality and reduce its non-quality costs in order to finance new investments, bring innovation and reinforce the company's competitive position. Since its Six Sigma program involved 800 employees of the company, SFR engaged CSC to identify a solution to support project management quality initiatives, the application of the Six Sigma methodology, and management reporting requirements. PowerSteering was selected following a rigorous evaluation of commercially-available solutions.
Prior to its deployment, the application was thoroughly evaluated by the future users, and very well accepted. Guillaume Peter, Black Belt in charge of Knowledge Management said, "Now with our use of PowerSteering, we're better able to share our knowledge and know-how among team members and better track our improvement projects. And by partnering with CSC, we can leverage their Six Sigma expertise, ability to host the solution in a highly secure environment and provide our users with a single and dedicated contact point."
"CSC has teamed up for many years with SFR to help the company constantly improve quality. With PowerSteering, we are completely dedicated to successfully achieving this Six Sigma project," said Habib Achkar, delivery assurance director for the Western Region of CSC's European Group. This new system will be hosted in the CSC datacenter near Paris. CSC will also provide services delivered by its customer support center.
CSC and PowerSteering entered into a strategic alliance in 2005 to provide an integrated Six Sigma Deployment Management solution combining on-demand software and IT technology. "We are very pleased to collaborate with CSC and support SFR's strategic Six Sigma initiatives to drive innovation, finance new investments and build upon its competitive strengths," said Stephen Sharp PowerSteering CEO.
About PowerSteering Software
PowerSteering Software is the leader in On-Demand Enterprise Performance Improvement solutions for Lean, Six Sigma, Operational Excellence and other strategic initiatives including Merger Management, Product Development and Project & Portfolio Management. Its easy-to-use on-demand software provide executives at Raytheon, U.S. Army, NAVAIR AIRSpeed, Textron, Tyco, IBM, Merck, SABMiller, Johnson & Johnson, and others with real-time executive visibility, strategy alignment, and enhanced program and team productivity to drive strategy and accelerate results across the enterprise. Visit www.powersteeringsoftware.com for additional information.
About SFR
With 17.3 million customers and 8,000 employees, SFR is the second largest mobile telecommunications operator in France and has been the market leader in terms of net sales (new customers) since 2003. Operating its own GSM/GPRS and UMTS/HSDPA networks, SFR is able to provide a complete range of mobile telephony and multimedia services, as well as mobile data solutions to its personal, SOHO and business customers. SFR has become the operator of choice for new users of mobile phones, having been the first operator to launch 3G and 3G services on the French market, and now boasts 1.5 million exclusively 3G customers.
About CSC
Founded in 1959, Computer Sciences Corporation is a leading global IT services company. CSC's mission is to provide customers in industry and government with solutions crafted to meet their specific challenges and enable them to profit from the advanced use of technology.
With approximately 80,000 employees, CSC provides innovative solutions for customers around the world by applying leading technologies and CSC's own advanced capabilities. These include systems design and integration; IT and business process outsourcing; applications software development; Web and application hosting; and management consulting. Headquartered in El Segundo, Calif., CSC reported revenue of $14.6 billion for the 12 months ended Dec. 30, 2005. For more information, visit the company's Web site at www.csc.com.
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