Business Services Industry
Single Source Sponsors the Association for Services Management International 2006 World Conference
Business Wire, Sept 13, 2006
INDIANAPOLIS -- Single Source Systems, Inc. will once again sponsor and exhibit at the annual Association for Services Management (AFSM) International World Conference being held September 17-20 at the Gaylord Palms Resort and Convention Center in Orlando, Florida.
The conference provides a platform for leading business institutions to explore collaborative business potential--learning through sharing--and features keynotes presented by industry leaders--providing visions for the future. Single Source will meet with AFSM members during the conference to showcase their Service Management Plus (SM-Plus(TM)) solution and educate them on the benefits of using this fully integrated business solution to manage customer service and support issues.
SM-Plus is designed for companies that sell, service or install high-value technical or industrial products. This configurable information and intelligence platform streamlines operations for all groups that interact to deliver service. SM-Plus supports and reinforces best practices in contract administration, materials costing and finance.
At this year's AFSM Summit and Expo, Tony Petrucciani, Single Source CEO, will present "Implementing Real-Time Performance Management Programs in the Service Organization: Practical Guidance, Tips and Lessons Learned." The presentation is designed to provide service executives practical guidance on how to implement a real-time performance management system to better measure, manage and control their daily service business operations.
"The AFSM International World Conference is the perfect forum for Single Source to showcase new innovations and to exchange ideas with other industry thought leaders. We are very excited to have the opportunity to engage hundreds of professionals from 's-businesses' -- the exact market for which we design our software," stated Tony Petrucciani, CEO, Single Source.
SM-Plus is an integrated information system that manages and maintains both company-owned and customer-owned assets. SM-Plus provides highly functional service business process support, including call taking, scheduling and dispatch, field service, depot repair, work order management, preventive maintenance, service contracts, purchasing, inventory control, and costing. All functions seamlessly integrate to back-office financial and management reporting. The SM-Plus solution helps service personnel respond quicker, make better decisions, utilize resources more effectively, and build knowledge to speed decision-making.
About Single Source Systems, Inc.
For companies that manufacture, sell, install or service technical or industrial products, Single Source is the solution partner of choice. In addition to developing and supporting service management software for over 250 customers worldwide, Single Source focuses on the total success of our customers - making their businesses easier to manage internally and externally by making it easier for their customers, dealers and suppliers to do business with them. Since 1985, the Company has developed, marketed and supported a powerful line of business software applications including integrated service management systems, ERP extensions, web portals, mobile workforce applications, interface connectivity products and custom developed solutions. Single Source, a Microsoft Gold Certified Independent Software Vendor (ISV), is a two-time winner of the prestigious Inc. 500 fastest growing, privately-held companies in America. For more information visit the Single Source website at http://www.singlesrc.com.
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