Rackspace Certified as Salesforce.com AppExchange Hosting Partner

Business Wire, Sept 25, 2006

Rackspace Offers Hosting Infrastructure for ISVs and Developers Creating AppExchange Applications

SAN ANTONIO -- Rackspace Managed Hosting, a recognized leader in the managed hosting market, and salesforce.com [NYSE:CRM], the market and technology leader in on-demand business services, today announced that Rackspace has been certified as a salesforce.com AppExchange hosting partner. Rackspace provides an excellent hosting infrastructure for software-as-a-service vendors who are building applications for distribution worldwide through salesforce.com's AppExchange. AppExchange partners Genius.com, Interweave by Integration Technologies, OKERE'S IntegrationService.com, and others are using Rackspace for managed hosting today.

More than 300 application listings created by salesforce.com, its customers, developers and partners are now available on the salesforce.com AppExchange, the world's first on-demand platform and application sharing service. AppExchange provides unprecedented ease of customization and integration for Salesforce deployments, as well as enabling a whole new generation of on-demand applications that go beyond CRM. AppExchange enables all of these on-demand applications to be easily shared, exchanged and installed with one click into a customer's salesforce.com account. AppExchange can be found at http://www.salesforce.com/appexchange.> Developers who want to offer their application on the AppExchange need a stable, scaleable and reliable infrastructure on which to host their applications. Rackspace has been certified by salesforce.com to help developers who lack proper internal infrastructure, by providing a fully-managed hosting solution utilizing Rackspace's guaranteed network uptime, advanced custom monitoring services, comprehensive managed security including intrusion detection, leading hardware platforms, managed backup and recovery, managed storage and advanced database administration services. By hosting with Rackspace, ISVs can bring their application to market on the AppExchange more quickly.

"In order to maintain the integrity of the applications made available to our customers through salesforce.com's AppExchange, we require our partners to host the application on a rock solid network infrastructure, complete with best security practices and world-class customer support," said Matt Holleran, vice president, AppExchange partners, salesforce.com. "Rackspace offers all of these things including reliability and availability guarantees backed by industry-leading Service Level Agreements. By hosting with Rackspace, ISVs can focus on the development of the application and leave the infrastructure management to an AppExchange-certified service provider."

"By utilizing Rackspace, ISV's can bring their application online much more quickly and cost effectively than if they built out their own infrastructure," said Scott White, partner program manager, Rackspace Managed Hosting. "And, as the application grows, Rackspace can scale with its customers, adding capacity on-demand when needed."

Rackspace offers salesforce.com's AppExchange partners special server configurations, designed specifically for ISVs and developers. For more information, please visit https://www.salesforce.com/appexchange/detail_overview.jsp?id=a0330000 0024QtVAAU (Due to certain characters contained in this URL, it may be necessary to copy and paste this hyperlink into your Internet browser's URL address field) or contact Scott White at 210-447-4456.

About salesforce.com

Salesforce.com is the market and technology leader in on-demand business services. The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. AppExchange, salesforce.com's on-demand platform, allows customers and partners to build powerful new applications quickly and easily, customize and integrate the Salesforce suite to meet their unique business needs, and distribute and sell on-demand applications at www.appexchange.com. Customers can also take advantage of Successforce, salesforce.com's world-class training, support, consulting and best practices offerings.

As of July 31, 2006, salesforce.com manages customer information for approximately 24,800 customers and approximately 501,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.