Envision Telephony, Inc. Joins Payment Card Industry Security Vendor Alliance

Business Wire, April 10, 2007

SEATTLE -- Envision Telephony Inc., a leading global provider of software solutions for the contact center and the enterprise, announced today that it has become a member of the Payment Card Industry Security Vendor Alliance, an organization aimed at raising awareness of payment card compliance standards and address card processor compliance needs.

PCI SVA (www.pcialliance.org) assists members of the payment card industry -- composed of merchants, banks and point-of-sale vendors -- in educating the business community on the requirements and business value of the Payment Card Industry (PCI) Data Security Standard, a global benchmark intended to improve security throughout the entire payment card transaction process.

"We are delighted to join this organization that is making a concentrated effort to educate the business community about the requirements and business value offered through better protection of payment card data," said Rodney Kuhn, Envision CEO. "Today every company is grappling with ways to secure payment card data as it is stored, managed and processed within the enterprise. Better protection reduces enterprise risk, noncompliance penalties and threat of brand erosion. We're pleased to offer an identity protection solution that addresses this demand in the contact center, protecting sensitive customer data within quality monitoring, workforce management, e-learning and business applications."

Envision Identity Protection[TM] Solution

Envision recently introduced the Envision Identity Protection[TM] solution, the first identity protection solution that provides contact centers with a secure, cost-effective and seamless technology to protect sensitive customer data captured in millions of customer-agent interactions that occur daily. The solution reduces the risk of costly identity theft and brand erosion. The Envision Identity Protection[TM] solution was recently named a 2006 Product of the Year by Customer Interaction Solutions([R]) Magazine. More information is available at www.envisioninc.com.

About PCI SVA

PCI SVA assists members of the payment card industry, composed of merchants, banks and point-of-sale vendors, in educating the business community on the requirements and business value of the Payment Card Industry (PCI) Data Security Standard, a global benchmark intended to improve security throughout the entire payment card transaction process.

About Envision

Envision Telephony, Inc. is a global, award-winning provider of software and services that improve performance from the contact center to the enterprise. The company's flexible, integrated solutions enable customers to consistently deliver legendary customer experiences by improving agent, contact center and enterprise performance. Envision's software includes business intelligence, speech analytics, workforce management and Click2Coach([R]) (composed of Envision Quality Monitoring[TM] and Envision eLearning[TM]). The company's solutions are deployed across thousands of desktops in both a telephony and a back-office environment. Envision offers business consulting, implementation, training and support services using a proven, ROI-driven methodology that delivers rapid and reliable results. More information can be found at www.envisioninc.com.

Click2Coach is a registered trademark, and Envision Identity Protection, Envision Quality Monitoring, Envision eLearning, Envision and the Envision Telephony logo are trademarks of Envision Telephony, Inc.