InfoVista Supports Cisco's Unified Communications Manager 5.1 with Launch of VistaInsight for IP Telephony 3.0

Business Wire, April 17, 2007

Enterprises Gain End-to-End Visibility into Performance of Instant Messaging, Video and Web Conferencing

PARIS & HERNDON, Va. -- InfoVista (Euronext IFV - FR0004031649), the leading service-centric performance management software vendor, announced today the release of VistaInsight([R]) for IP Telephony 3.0, the newest version of its award-winning performance management solution for IP telephony. With this release, InfoVista is certified to support Cisco Unified Communications Manager 5.1 and extend coverage beyond IP telephony towards end-to-end performance management of unified communications applications.

Also announced today is VistaWatch([R]) 2.2, the next iteration of InfoVista's end-to-end monitoring solution that monitors SIP- (Session Initiation Protocol) based applications such as integrated instant messaging, IP voice, IP video and web conferencing. SIP is emerging as the de facto signaling standard for unified communications, and has already been deployed by Cisco, Avaya, Nortel, and Microsoft, as well as a host of others. Together, VistaInsight([R]) for IP Telephony 3.0 and VistaWatch([R]) 2.2 provide a management platform for enterprises expanding into unified communications.

Performance management is critical to the successful enterprise deployment and adoption of unified communications applications. According to a recent Yankee Group report, "A Guide to Managing Enterprise Unified Communications," performance issues do not merely slow down these applications - they make them unusable. In most cases, when managers find they have performance issues, they lack the capabilities to isolate and fix them.

"VistaInsight for IP Telephony 3.0 helps restore credibility to enterprise IT departments in the midst of a problematic IP telephony rollout, by providing the visibility needed to ensure performance, quality, and reliability across the unified communications infrastructure," said Manuel Stopnicki, Chief Technology Officer for InfoVista. "Regardless of the extent of unified communication deployment, VistaInsight for IP Telephony 3.0 enables the IT organization to meet end-user quality of experience expectations and reduce unified communications costs through capacity planning, resource consolidation and more efficient operations."

Even with the widespread adoption of IP telephony, most enterprise IT organizations are far from rolling out full-scale, successful deployments. These unplanned delays impact the credibility of IT, cause business disruption and hinder the rollout of additional unified communications applications. The reason for this is simply the level of management complexity; IP telephony has more moving parts and plays a more critical role to business than any application in the past and can be difficult to manage without the right metrics. Unfortunately, many IT organizations jumped into IP telephony without giving real considerations to the business impact of a less than successful deployment, or how they could ensure an end-user quality of experience which would match the quality of the traditional phone network.

The new enhancements in VistaInsight for IP Telephony 3.0 include:

* Cisco-Certified support for the Unified Communications Manager 5.1 platform

* Expanded active performance monitoring capabilities utilizing Cisco's latest release of their router-based embedded IP SLAs technology

* Enhanced visibility into the performance of the Cisco Unified Communications Manager platform featuring comprehensive business and service relevant links between each and every resource comprising the service delivery infrastructure

* Support for end-to-end monitoring of SIP-based unified communication applications when used in conjunction with VistaWatch 2.2

VistaInsight for IP Telephony 3.0 is available immediately.

About InfoVista

InfoVista is the Service-Centric Performance Management Software Company that assures the optimal delivery of business-critical IT services. Driven by a uniquely adaptive and real-time technology foundation, InfoVista solutions improve business effectiveness, reduce operating risk, lower cost of operations, increase agility and create competitive advantage. Eighty percent of the world's largest service providers as ranked by Fortune[R], as well as leading Global 2000 enterprises, rely on InfoVista to enhance the business value of their technology assets. Representative customers include Bell Canada, Bharti, BNP Paribas, British Telecom, Cable & Wireless, Colt, Defense Information Systems Agency (DISA), Deloitte & Touche, Deutsche Telekom, France Telecom, Natexis, Savvis Corporation, SingTel, T-Mobile, Telefonica, Telstra and Voca. A Software Magazine 500 company, InfoVista stock is traded on the Eurolist by Euronext (FR0004031649). For more information about the company, please visit www.infovista.com.