Business Services Industry
Pillar Data Systems Announces UPS for Critical Parts Distribution and Inventory Management
Business Wire, August 14, 2007
Extends Partnership with Anacomp for Services and Support in North America
SAN JOSE, Calif. -- Pillar Data Systems, a leading provider of enterprise storage systems, today announced UPS Supply Chain Solutions as its logistics provider to coordinate rapid response for high-value component parts distribution for increased flexibility to current and future customers.
Coupled with the company's current North American field services partnership with Anacomp, a leading provider of document and business process management (BPM) services, these relationships will enable Pillar to ensure maximized uptime for its customers through reliable and timely support, increase its global footprint and bolster the company's established network of partnerships with best-of-breed, regional service providers. Anacomp is highly regarded in the document and business process outsourcing realms as a dependable service partner with a reputation for customer service excellence, and the company's multi-vendor services are a powerful resource for companies to keep their business-critical systems up and running. Pillar's strategy to select high quality regional service providers, such as UPS and Anacomp, reinforces its commitment to customer service responsiveness.
"Customer care is number one in our core values at Pillar, and there was a strong customer requirement for us to further our reach," said Dave McCroskey, vice president of customer service for Pillar Data Systems. "With the addition of both Anacomp in North America and UPS, we will continue to provide our customers with the utmost in professional services and logistics support - placing Pillar's service capabilities among the very best in the industry."
Additional benefits include the following:
* The UPS Supply Chain Solutions central parts distribution operation offers end-of-runway access to UPS Worldport, the most technologically advanced air package sorting hub in the world, to speed air express delivery across the U.S. or international destinations;
* UPS will provide systems integration with Pillar's IT infrastructure, providing the visibility to manage millions of dollars of inventory in real time; and
* Anacomp possesses both dedicated engineering talent and an established network of best-of-breed regional service partners worldwide.
"We look forward to continuing our field service support partnership with Pillar," said Art DiScipio, Anacomp's Senior Vice President and General Manager of Multi-Vendor Services. "Our strong leadership position in offering vendor-neutral support of storage equipment, network devices and peripherals will continue to remain in line with Pillar's enterprise storage systems, providing customer base with the highest quality, best trained field engineers available to industry."
About Anacomp, Inc.
Since 1968, Anacomp, Inc. has been providing document and business process management solutions and services that help organizations manage and unlock the maximum value from their information and processes at the lowest total cost of ownership. Anacomp's services and technology serves thousands of users in insurance, financial services, government, and other markets. Anacomp is headquartered in San Diego, CA with international headquarters in Wokingham, UK. For more information, visit www.anacomp.com or call (800) 364-9870.
About Pillar Data Systems
Founded in 2001, Pillar Data Systems develops midrange and enterprise network storage systems. The company's Pillar Axiom solution, driven by its innovative policy-based management capabilities, integrates SAN and NAS into a centrally managed storage platform. Pillar Axiom systems consolidate multiple tiers of enterprise network storage into a single, easily managed system capable of scaling to hundreds of terabytes of capacity. Pillar Data Systems is privately funded by Tako Ventures, LLC, the venture arm of Larry Ellison. The company is headquartered at 2840 Junction Avenue, San Jose, California 95134. For more information, visit www.pillardata.com, call 408-503-4000 or e-mail sales@pillardata.com.
Pillar Data Systems, Pillar Axiom, and the Pillar logo are all trademarks of Pillar Data Systems. Other company and product names may be trademarks of their respective owners.
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