Business Services Industry
Xerox Color Printers and Multifunction Systems Rated "Best" by Customers in Analyst Research Survey
Business Wire, Dec 5, 2007
Color printer honored with 'Best of 2007' award from PC Magazine
ROCHESTER, N.Y. -- Customers rated Xerox Corporation's (NYSE: XRX) office color printers, copiers and multifunction systems "best" among competitors, including Canon, Hewlett-Packard and Ricoh, in the 2007 Annual Color End-user Survey conducted by Industry Analysts, Inc.
Xerox color products achieved the highest scores in our color end user survey, which is a testament to the products' quality and reliability," said Andy Slawetsky, president, Industry Analysts, Inc. "Customers are extremely satisfied with the overall performance and durability of color products from Xerox."
Related Results
Industry Analysts conducted extensive telephone interviews to obtain results that were representative of 325 devices. Xerox rated the best among color vendors in three out of four categories including maintenance and total cost of ownership, operability and functionality, and reliability.
In addition to the Industry Analysts rating, Xerox was honored with a "Best of 2007" award from PC Magazine in the printer category for the Xerox Phaser[R] 6360 color laser printer. The color printer earned this award for speed, paper handling and price. The annual awards are selected by a panel of PC Magazine editors and leading industry experts.
"These top ratings are a direct result of our commitment to customer satisfaction through superior technology," said David Bates, vice president of product marketing, Xerox Office Group. "Performance, reliability and value are key factors to the success of Xerox products and clearly end users and industry experts alike agree."
Xerox office products are available through Xerox direct sales, agents, resellers, dealers, by calling 866-480-3119, or online at http://www.xerox.com/direct. They come with Xerox's Total Satisfaction Guarantee.
Customer Contact:
For more information about Xerox office products and services, visit http://www.xerox.com/tr/office, or call 800-ASK-XEROX.
NOTE TO EDITORS: For more information on Xerox, visit http://www.xerox.com or http://www.xerox.com/news. For open commentary and industry perspectives, visit http://blogs.xerox.com/. XEROX([R]) and Phaser([R],) are trademarks of XEROX CORPORATION.
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