Encover Appoints Thomas M. Cotney, Jr. to Board of Directors

Business Wire, July 23, 2007

MOUNTAIN VIEW, Calif. -- Encover[R], Inc., a leading provider of technology-enabled services for managing, marketing and selling service contracts and subscription agreements, today announced the appointment of Thomas M. Cotney, Jr. to its Board of Directors. Mr. Cotney spent ten years at IBM Global Services in roles of General Manager, Business Process Outsourcing; General Manager, Communications Sector; and Vice President, Energy & Utilities Industry. Prior to IBM Global Services, Cotney held executive positions with Norrel Corporation, Apple Computer, and IBM's sales and distribution organization.

"Services have become a critical area of focus for high-tech manufacturers and solution providers, and I have witnessed first hand the transformation of product-centric companies to those whose market value depended on growth in their services business," said Mr. Cotney. "I was drawn to Encover because they are uniquely positioned to help companies build scalable service annuity businesses for themselves and their supply chain partners. I look forward to helping contribute to Encover's success as they continue to execute on their strategy."

Currently, Cotney is the founder and CEO of Marvin Thomas Partners, Inc., a consultancy focused on operational execution by new entrants and existing providers of outsourcing services in the BPO and IT markets. Cotney's experience and expertise is built upon over 100 outsourcing engagements throughout his career, including three of IBM's five largest.

"We are privileged to have Tom join the Encover Board of Directors and assist us through our next phases of company growth," said Chip Overstreet, president & CEO of Encover, Inc. "Our customers are increasingly leveraging our solution on a global basis, and we will benefit from Tom's deep experience and expertise around large-scale BPO engagements."

Encover's technology-enabled service contract solutions help their customers drive high margin revenues through increased attach rates, warranty conversions and contract renewals for both hardware and software assets. The company's unique solution ensures every member of the supply chain - manufacturers, distributors, resellers and end customers - has real-time access to all of their IT assets and entitlement information, and a streamlined process for the marketing, sales and management of service contracts. Encover's core technology solution supports multiple languages and currencies, and is currently operational in over two dozen countries around the world.

About Encover, Inc.

Encover is a market leader in helping manufacturers and their channel partners manage, market and sell service contracts and subscription agreements. The Encover solution is comprised of dedicated service sales professionals, multi-channel marketing programs, robust multi-channel software, a self-service ecommerce engine, and a suite of best practices that are proven to significantly increase revenues and margin from services. Encover works with high tech manufacturers that include Cisco, Diebold, Carestream (formerly Kodak Health Imaging) and SonicWALL, plus thousands of resellers and solution providers around the world, resulting in millions of dollars of incremental services revenue. For more information on Encover, visit www.encover.com or call 650-417-9000.