VSNL Launches Global Managed Hosting & Storage Solution

Business Wire, June 13, 2007

Subscription Based Service Provides Cost Effective Outsourced IT Infrastructure for Enterprises

SINGAPORE -- VSNL, a leading communications solutions provider, announced today the launch of its global Managed Hosting and Storage services for enterprises seeking to enhance efficiencies, reduce ownership costs, improve service quality and ensure business continuity in their IT infrastructure environments. These fully managed services offer streamlined, scalable and highly secure management of IT infrastructure, network and storage initially in three globally diverse, world class data centers in New York, Singapore and London. Each center is located directly on VSNL's high performance, high capacity, and high reliability global communications backbone.

VSNL's Managed Hosting Solution offers enterprises the ability to outsource systems and applications to a VSNL global data center, optimizing resources, reducing costs, and guaranteeing the availability and security of data. It combines Data Center facilities, VSNL's global network, LAN infrastructure, security and server systems in a fully managed, bundled solution, backed by a 24x7 Managed Services Operations Center with the highest levels of technical expertise. The service supports a complete suite of operating systems environments including Windows, Solaris, and Linux.

VSNL's Managed Storage Solution offers a subscription-based utility model, enabling enterprises to cost effectively and reliably store mission critical data with the benefits of a redundant, state of the art Fiber Channel Storage Area Network (SAN), and protection against technology upgrades. VSNL's advanced storage service provides capacity on demand, allowing customers to buy storage on an as needed basis to ensure predictable operational costs and accommodate for variable capacity demands. This model significantly reduces costs versus dedicated external storage options and eliminates the upfront investments involved in creating a dedicated private SAN.

"Our global customers can use VSNL's best-of-breed Managed Hosting & Storage solution to safely outtask services and to reduce IT management complexity," said Vinod Kumar, President, Global Data Solutions, VSNL. "This cost effective, highly resilient managed IT infrastructure service is powered by VSNL's globally consistent and centralized management platform, technical expertise and industry best practices. The combination of our IT infrastructure solutions with our global network capabilities enables customers with a complete end-to-end solution."

Mr. Kumar added, "VSNL has consciously decided to build a dedicated managed services operation from the ground up, investing in mastering the ITIL service management framework to ensure high quality delivery. This launch is a significant leap forward in executing on VSNL's mission to become a leading managed services provider, as it provides the platform for us to introduce new forward looking services such as managed applications, business continuity solutions and global virtualization capability."

VSNL's Managed Hosting and Storage Solution is ideally suited for enterprise customers looking to consolidate, expand, centralize or globalize their IT infrastructure, while reducing the cost of data center facilities, 24x7x365 data center management, highly skilled IT resources, global IT platforms and global networking. The service is also targeted toward content providers and Application Service Providers (ASPs) seeking to quickly reach and support customers in specific regions around the world without significant investments in local assets, high cost IT resources and data center facilities.

Camille Mendler, Vice President, Enterprise Research for Yankee Group, stated, "Multinational enterprises operate in a state of constant flux, where managing and securing globally expanding business operations is a primary concern. They need highly available and flexible IT environments to support their growth - that's why they are turning to service providers like VSNL for managed and outsourced services in areas such virtualization, backup and applications management."

Mendler continued, "VSNL's investment in IT governance and best practice skills such as ITIL responds to enterprises' explicit expectations when selecting a competent partner for managed and outsourced services. According to the 2007 Yankee Group Managed IT and Communications Services survey of large North American and European enterprises, commitment to quality rather than pricing ranks as the number one supplier selection criteria for outsourcing services."

VSNL has made significant investments in its Managed Hosting & Storage services to deliver an enhanced customer experience and operational excellence using fully automated usage-based billing and a secure customer-based web portal for analysis and reporting. Backed by industry leading SLAs on availability, restoration and management, VSNL's operations teams provide proactive management and support, ensuring high service availability through continuous monitoring and immediate alert response, and following industry proven best practices in problem detection, capacity planning and system optimization.