Clear Technology and Norwich Union Insurance team up to tackle Third Party Claims

Business Wire, June 15, 2007

DENVER -- Clear Technology, Ltd, a global software provider to the insurance industry, has been chosen as strategic supplier to Norwich Union Insurance, the UK's largest insurer. Under the terms of the agreement, Clear will help Norwich Union Insurance manage its third party claims across multiple key business areas. The relationship is expected to reduce Norwich Union Insurance's processing costs, improve processing capacity and enhance customer service levels.

Already renowned for its use of technology, this latest initiative puts Norwich Union Insurance at the vanguard of claims management. Processing the steadily rising volume of third party claims efficiently is one of the biggest challenges facing providers with insurers paying out PS4.5 billion ($8.8 billion USD) a year on Personal Injury compensation alone.

"Norwich Union Insurance is dedicated to providing the very best in customer service and efficiency," said Dominic Clayden, director of technical claims, Norwich Union Insurance. "Clear offers us an effective work management proposition that means we can focus our attention on the things we do best; giving the right level of compensation to the right customers at all times. What this system gives us is an enterprise view of data, which is essential for improving efficiency. With Clear, Norwich Union Insurance has a real opportunity to monitor processing performance and to use this information to drive shorter, more effective procedures when handling Personal Injury related claims."

On Norwich Union Insurance's selection of Clear, Graham Dawkes, managing director of Clear Technology commented, "This agreement is a testament to Clear's experience and expertise in the insurance industry, both nationally and internationally. We firmly believe that an organization's internal expertise holds the key to consistent and accurate claims management and our software solution enables companies to maximize their assets. Clear is committed to helping providers like Norwich Union Insurance to grow their business and exceed customer expectations."

Clear has published a white paper discussing the issues surrounding third party claims management, "A Fresh Approach to Controlling Third Party Claims".

To receive a copy of the white paper visit www.cleartechnology.co.uk/exec_summary.php

About Norwich Union Insurance

Norwich Union Insurance is the UK's largest general insurer with a market share of around 15%, with a focus on insurance for individuals and small businesses.

It is a leading provider of life, pensions and investment products and one of the largest Financial Adviser (FA) providers. FAs provide over 70% of the company's long-term savings business in the UK.

Norwich Union Insurance's news releases and a selection of images are available from Aviva's internet press centre at www.aviva.com/media.> About Clear

Clear Technology, a global software provider to the insurance industry, offers software solutions that streamline employee tasks by automating repetitive manual activities and guiding employee decision-making. The company's people-driven approach to software development transcends traditional solutions, enforcing consistency from employee to employee and office to office, leading to dramatic reductions in operating costs and significant improvements in productivity for companies in the insurance industry.

Clear Technology is based in Denver, Colorado, with sales offices throughout the United States and Europe. For more information about Clear and its suite of innovative insurance software products, visit http://www.clear-technology.com.

All parties are available for interview on request.