FrontRange Solutions™ Acquires enteo Software

Business Wire, March 12, 2007

FrontRange and enteo Combination Creates a Comprehensive, End-to-End IT Service Management and PC Lifecycle Management Offering; Provides Customers Superior Service Levels and Increased Business Value

DUBLIN, Calif. -- FrontRange Solutions[TM], a global market leader in IT Service Management, Customer Relationship Management (CRM), and Voice applications for the mid-market and Distributed Enterprise, has signed an agreement to acquire enteo Software, Inc., a developer of market-leading PC Lifecycle Management & Citrix Management solutions (www.enteo.com). Based in Germany, enteo is a recognized leader of Asset Management solutions and has more than 1,200 customers and 200 partners globally. enteo's product offerings include solutions for Patch Management, software distribution for Operating Systems and applications, License Management and Compliance, and Configuration Management. With solutions from enteo, businesses can easily manage and service network-based endpoints - from mobile devices, laptops and desktops to servers and storage assets.

Michael McCloskey, CEO of FrontRange, stated: "The combined offerings of FrontRange and enteo will provide customers with the ability to integrate world class Service Management with PC Lifecycle and Remediation management solutions, thereby increasing infrastructure availability and value to the business."

The FrontRange HEAT([R]) help desk and IT Service Management (ITSM) enterprise products are industry-recognized market-leading solutions with more than 8,000 customers and 300 partners in 24 countries. By acquiring enteo Software, FrontRange expands its global footprint in the IT business software market. enteo's industry-leading solutions offer capabilities including Patch Management, Remediation, License Management and software distribution solutions; the combination of FrontRange and enteo will provide customers with end-to-end IT service management and lifecycle management solutions based on best practice frameworks, such as the ITIL methodology and key corporate initiatives including Sarbanes Oxley.

Stephan Glathe, CEO for enteo Software, said, "PC configuration and remediation can provide synergies to IT service management for a more comprehensive service and asset solution. IT organizations thinking strategically about future business needs are looking for more complete solutions with the right value proposition. It's all about doing more with less by optimizing the lifecycle of assets while delivering better service."

"Leading service and support organizations are seeking to align their strategy and toolsets for IT service desk and PC lifecycle configuration management," said Kevin J. Smith, Vice President of Products for FrontRange. "Bringing these critical applications together can empower infrastructure management and service teams, with benefits including more proactive IT and customer service and an increase in first-contact resolution rates. This leads to many benefits for IT and the business, including higher end-user satisfaction and lower support costs."

"Companies are challenged with delivering business value despite constant pressures to manage increasing IT complexity at the lowest cost possible," said McCloskey. "This combination does just that by merging the remediation capabilities of enteo including Patch, Software Distribution, Licensing and Monitoring together with our proven Service Management, CMDB, and Inventory Management and Discovery solutions. The synergies of FrontRange and Enteo accelerate the continued execution of our strategy to deliver enterprise-class solutions with fast time to benefit, low TCO, and high customer value."

"FrontRange will allow enteo to realize its goal of bringing our Lifecycle Management solutions to the global market. With our combined products, we have a unique ability to provide innovative solutions to our customers. I am excited that we will continue to play a major role and driving force as the competency center for executing the asset management strategy of FrontRange," said Glathe.

John Ragsdale, Vice President of Research for the Service & Support Professionals Association said, "As service management tools mature, offering 'best of breed' capabilities for license and asset lifecycle management becomes core to service management. With more emphasis by CIO's on cross-enterprise integration, the ability to manage workflow across the enterprise, including unlimited integration points, will further drive effectiveness and productivity of frontline service teams."

Continued McCloskey: "We are excited about enteo and believe that this will help us achieve our goal of building the market leader. enteo will play a large role in our future plans, and I look forward to working with Stephan and the enteo team on driving our strategy forward."

About enteo Software

enteo (www.enteo.com) offers one of the most extensive product portfolios in this market segment and specializes in software assignment and installation, hardware and software inventory, and remote control of PCs. The entire IT lifecycle is covered.