Business Services Industry
Konica Minolta Business Solutions U.S.A. Honors Houston, Texas Facility of Lason, Inc. with a 2007 Pro-Tech Service Award for Service Excellence
Business Wire, March 19, 2007
RAMSEY, N.J. & HOUSTON -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that the Houston, Texas facility of LASON, Inc. has been honored with a 2007 Pro-Tech Service Award. The Pro-Tech Service Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
"Providing excellent service has become increasingly important in our industry. Konica Minolta is committed to assuring the highest performance standards across our organization," said James Ingrassia, Vice President, Solutions Support and Development, Konica Minolta Business Solutions U.S.A., Inc. "The Pro-Tech Service Award represents Konica Minolta's gold standard for service competence and proficiency. There is no higher honor for a Konica Minolta dealer and LASON should be very proud of its achievement."
A six-time Pro-Tech Service Award winner, LASON's Houston Facility, headed by Greg Pfirman, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta's award-winning document imaging system products. To attain the Pro-Tech standard, each element of LASON's operation was evaluated and measured, including its: management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
"The Pro-Tech Service Award is a mark of distinction that we are proud to showcase. It symbolizes our commitment to offering the best business practices and the best in service. It certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. It shows to our customer that they can depend on us," said Greg Pfirman, General Manager, Southwest Region, LASON, Inc.
About LASON
LASON, Inc. (www.lason.com) enables organizations to secure their decisions and their future by improving business processes through outsourced services in industries that are data and document-intensive, such as financial services, healthcare, insurance and publishing where accuracy, privacy and security are top concerns. Our customized solutions provide substantial and identifiable cost savings. LASON's integrated suite of solutions utilizes the latest technology surrounding data input, scanning--including the resale of scanning products, digital storage, retrieval and delivery of sensitive data and documents to increase the efficiency and effectiveness of back-office and administrative functions allowing organizations to outsource part or all of their non-core business processes.
About Konica Minolta Business Solutions U.S.A., Inc.
Konica Minolta Business Solutions U.S.A., Inc., offers a broad range of multifunctional digital imaging solutions inspired by its bizhub brand of powerful solutions that serve as the central resource for document scanning, in-house printing, copying, faxing and electronic archiving and distribution. From high-quality color and monochrome bizhub systems for workgroups and small offices, to advanced high-volume bizhub PRO(TM) production printing systems for large corporations and print-for-pay services, Konica Minolta is leading the industry toward integrated, networked hardware/software solutions that are more simple, reliable, and cost-effective. Complementing its bizhub solutions, Konica Minolta also offers desktop laser printers, microform digital imaging systems, wide-format printers and scanning systems for specialized applications.
Headquartered in Ramsey, New Jersey, Konica Minolta delivers expert professional services and experienced, responsive client support, in addition to the world-class service provided through its extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America. For more information, please visit Konica Minolta at www.kmbs.konicaminolta.us.
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