KLAS Enterprises Recognizes Dictaphone Healthcare Solutions from Nuance as Only Provider of Comprehensive Front-and-Back End Speech Recognition Offering

Business Wire, May 21, 2007

Validates Nuance Strategy to Deliver end-to-end Solutions that Help Healthcare Provider Organizations Drive Down Costs, Improve Care and Increase Adoption of Electronic Medical Record (EMR) Applications.

BURLINGTON, Mass. -- Nuance Communications, Inc. (NASDAQ: NUAN), a leading supplier of speech and imaging solutions, today announced that its Dictaphone Healthcare Solutions division has been recognized by KLAS Enterprises as the only vendor that provides a complete suite of front- and back-end speech recognition offerings. KLAS Enterprises, LLC, a research and consulting organization specializing in monitoring and reporting the performance of Healthcare Information Technology (HIT) vendors, announced findings from a study (KLAS[R] May 2007 Speech Recognition Report) focused on front-end and back-end speech recognition software products and vendors for healthcare providers. Of the 11 vendors and 14 products reviewed, Nuance was the only vendor listed in both the front-end and back-end systems categories, appearing in the top two on both lists.

The KLAS report reinforces Nuance's demonstrated success partnering with healthcare provider organizations to deliver a full suite of high-performing speech recognition, dictation and transcription-related products and services.

As outlined in the report, both front-end and back-end speech recognition systems yield significant, quantifiable benefits, including reduced labor costs, shorter turnaround times, increased productivity, as well as improved patient care. At a time when healthcare organizations are increasingly seeking to partner with providers of comprehensive and flexible mission-critical speech solutions that support their varied clinical documentation workflows, Nuance is focused on simplifying their choice by offering the widest selection of best-of-breed speech, dictation and transcription technology and services. Further supporting Nuance's commitment to deliver the market's leading speech-enabled solutions was the company's March acquisition of Focus Infomatics, the premier healthcare speech recognition editing services organization as recognized by the 2006 Best in KLAS award, having ranked #1 in the Outsourced Transcription market evaluation.

"Front and back-end speech recognition and transcription systems present very different challenges and few companies can claim real expertise and large numbers of successful deployments in both worlds," said Peter Durlach, senior vice president, Healthcare marketing and product strategy for Nuance. "Dictaphone and Nuance have long been leaders in these areas and we pioneered many of the now industry-standard speech solutions including PowerScribe[R], Dragon[R] NaturallySpeaking[R] and Enterprise Express. Today we are seeing more healthcare organizations looking for a solutions vendor that can provide a wide array of market-leading speech solutions along with integrated outsourced speech editing services. KLAS' recognition of the value and breadth of our solution offerings validate the progress we've made to date. We will continue to build upon these efforts as we reinforce Nuance/Dictaphone as the premier provider of high-performing speech recognition, dictation and transcription-related products and services."

If you have questions about the KLAS May 2007 Speech Recognition Report or if you would like to purchase a copy, call toll-free at 866-268-9438 or visit the KLAS website at http://www.healthcomputing.com. To obtain more information on the Focus Infomatics Best in KLAS 2006 award visit http://www.focusinfomatics.com/klas_press_release.htm. Focus Infomatics was recognized as a Professional Services Leader for Outsourced Transcription.

Dictaphone Healthcare Solutions Division

Nuance's Dictaphone Healthcare Solutions Division provides comprehensive dictation and transcription solutions and services that improve the way patient data is captured, processed and used changing the way people process and work with medical information. Through the integration of speech recognition and natural language processing within existing health information management workflow, Nuance's Dictaphone Healthcare Solutions offerings help healthcare organizations save money and improve patient care by improving the turn around time, accuracy and usability of their medical documentation. For more information, please visit www.nuance.com/Dictaphone.> About KLAS Enterprises

KLAS, founded in 1996, is the only research and consulting firm that specializes in providing the healthcare information technology (HIT) industry with unbiased, factual information on HIT vendor performance. KLAS, teamed with thousands of healthcare executives, CIOs, directors, managers and clinicians, has created a dynamic database of information on the performance of HIT vendors. The KLAS database represents the opinions of healthcare executives, managers and clinicians from more than 4,500 hospitals and 2,500 clinics on more than 500 different products. The information contained within the database is current, as it is refreshed daily with new performance evaluations and interviews. KLAS utilizes a two-step process to collect candid performance data so KLAS clients are able to clearly see how a vendor or product is truly performing. For further information, contact KLAS Enterprises, LLC toll free at 866-268-9438 or visit the Web at http://www.healthcomputing.com.