Business Services Industry
EXTOL Rated as a Best Software Provider in Apparel Industry
Business Wire, May 4, 2007
High Customer Satisfaction Ratings Drive Top Rankings For EXTOL in Apparel Magazine's Software Scorecard
POTTSVILLE, Pa. -- EXTOL International announced today that it received top scores in 9 categories in Apparel Magazine's 2007 Software Scorecard, and was named a "Break-Out Leader" in the Supply Chain Management/Sourcing and ERP categories.
EXTOL is a leading provider of B2B and integration software for companies in many of the fast moving goods categories. Results of the head-to-head comparison of the top software vendors specific to the apparel/retail industry were publicly released earlier this week.
The apparel industry is one of the primary vertical markets served by EXTOL. The company has more than 250 customers in this industry, including Donna Karan New York, FILA USA, Harve Bernard, Jockey, Liz Claiborn, New York & Company, Oshkosh B'Gosh and Saucony. Apparel's Software Scorecard features the software vendors rated the best by the apparel marketplace, based exclusively on customer satisfaction ratings. Each year, customers rate vendors according to the system functionalities, including business intelligence, warehouse management, supply chain management, PLM and others. Within these software types, vendors are scored on overall satisfaction, apparel market knowledge, ROI, user buy-in/user friendliness and customer service.
"We're proud our customers chose to rate us highly in a very competitive market," said Tony Baran, EXTOL Chairman and CEO. "Customer satisfaction is a primary initiative at EXTOL. We understand the dynamic environment of apparel manufacturing, sales and distribution, and are committed to delivering the capabilities needed by our customers to rapidly respond to customer demands and market opportunities. This type of business agility is a key competitive advantage for EXTOL customers."
There were 363 verified respondents who participated in the scoring process, representing 328 unique apparel retailers, brands and manufacturers. Among other category placements, EXTOL ranked in the top 5 in Best All-Around, Best Overall Satisfaction, Best Customer Service, Best ROI, Best in Apparel Market Knowledge and Best in User Buy-In.
"Of the approximately 160 apparel- and retail-specific software firms invited to participate in the project, just 50 qualified for inclusion in our Scorecard report," said Kathleen DesMarteau, Apparel's editor-in-chief. "So those firms who made the cut have truly demonstrated their excellence in serving our industry."
About EXTOL
EXTOL International, Inc. is a leading provider of B2B integration application software for resource constrained companies who want to integrate demand driven supply chains. EXTOL solutions are ready-to-use applications that target multiple B2B and internal challenges with a common integration platform that empowers existing IT teams to respond rapidly to new business opportunities and demands. EXTOL solutions are also available preconfigured to address specific electronic commerce applications including EDI, AS2, XML, data synchronization (1SYNC) and the integration and management capabilities required to take full advantage of supply chain functionality. For more information, please visit www.EXTOL.com.
About Apparel
Apparel magazine has been the industry's leading publication for 48 years. It offers technology and business insight from concept to consumer, providing competitive, actionable information to executives representing the world's most successful apparel brands, retailers and manufacturers. Apparel's targeted content addresses Retail Intelligence, Supply Chain, Sourcing & Logistics, Concept-to-Spec and Fiber-to-Fabric. An Edgell Communications publication, Apparel also produces the Apparel Executive Forum, Apparel's Tech Conference, numerous web seminars and research supplements, the Apparel e-Newsletter and apparelmag.com.
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