Tech Data U.S. Helps Resellers Recover Lost Software License Keys 24 Hours a Day

Business Wire, Nov 12, 2007

IT Products Distributor Launches MyLicenseTracker(SM), Providing Resellers with Automated Software License Resends

CLEARWATER, Fla. -- Tech Data Corporation (NASDAQ:TECD)today announced MyLicenseTracker(SM), the latest addition to this leading IT products distributor's comprehensive array of e-business services. With MyLicenseTracker, resellers no longer need to contact their Tech Data sales representative or Software Licensing team to obtain license keys lost, deleted or accidentally blocked as e-mail spam. Introduced last week at the TechSelect Partner Conference, the first phase of MyLicenseTracker will support software license e-mail resends for Acronis, IBM, Microsoft, Novell, Nuance, Red Hat, Symantec and Trend Micro purchases made through Tech Data.

"Like MyOpportunityTracker(SM) and MyOrderTracker[TM], MyLicenseTracker is an exclusive e-business tool developed by Tech Data to provide our customers with practical solutions to challenges they face every day," said Stacy Nethercoat, Tech Data's vice president, Software Product Marketing. "For example, end users may lose or accidentally delete their software license keys before applications are installed. They then turn to their resellers for help. With MyLicenseTracker, our reseller customers no longer need to divert time or resources to track those license keys or contact their Tech Data team for resends. They can now log on to techdata.com and quickly generate an automated license resend with MyLicenseTracker."

MyLicenseTracker leverages Tech Data's extensive data mining capabilities to enable resellers to search their own software order history by purchase order, Tech Data sales order, invoice number or date range. Once the correct order is identified, the tool generates an e-mail containing the original license key and order confirmation details. Resellers then choose to send that e-mail directly to their end-user customer or forward it themselves. MyLicenseTracker resends also can be used to assist with software renewals by providing original purchase details such as seat counts and part numbers.

"It's not uncommon for a customer to call us the moment they need to use a software application they purchased through us but have lost the license key required for installation," said Bowe Hoy, director of sales with Systems Design Group, Inc. "When that happens, it's critical that we respond as quickly as possible, and MyLicenseTracker will enable us do that faster than ever. It's a tremendously valuable tool for resellers."

Leading E-Business Services for Software Resellers

MyLicenseTracker is the first e-business tool of its kind developed by a distributor and offered free to its reseller customers. It complements LION, Tech Data's online software license purchasing tool. LION enables resellers to easily navigate the license requirements from leading software publishers to review pricing, build complex, multi-seat quotes and make purchases 24 hours a day. Tech Data also is expanding its e-business tool support for software resellers with MyOpportunityTracker, which now tracks software license renewal opportunities for several leading software publishers, including CA, Microsoft and Red Hat.

Tech Data customers also have access to MyOrderTracker, a free, private-label order-tracking tool. More than 14,000 resellers leverage MyOrderTracker each month to distribute more than 200,000 e-mails notifying employees and customers of the status of orders placed through Tech Data.

Tech Data's extensive suite of e-business services are designed to help resellers operate more efficiently and profitably. More than 40,000 reseller employees log on to techdata.com one million times each month to price product, check availability and make purchases. The Web site features an array of tools enabling resellers to more effectively influence end-user purchases, capitalize on new revenue opportunities and maximize the potential of each sale.

To learn more, call (800) 237-8931 or visit www.techdata.com.

About Tech Data

Founded in 1974, Tech Data Corporation (NASDAQ GS: TECD) is a leading distributor of IT products, with more than 90,000 customers in over 100 countries. The company's business model enables technology solution providers, manufacturers and publishers to cost-effectively sell to and support end users ranging from small-to-midsize businesses (SMB) to large enterprises. Ranked 109th on the FORTUNE 500[R], Tech Data generated $21.4 billion in sales for its fiscal year ended January 31, 2007. For more information, visit www.techdata.com.