Business Services Industry
Alogent Patent Continues Leadership in Teller Deposit Automation
Business Wire, Nov 14, 2007
Innovation Extends Deposit Automation Leadership with Proprietary Process for Deferred Deposit Transactions
LAS VEGAS -- Alogent Corp., a leading provider of enterprise payment transaction processing solutions for global financial institutions and processors, today announced it has been awarded a patent for its integrated front/back counter teller deposit automation process. This recently awarded patent addresses functionality within the company's Sierra Xpedite[R] Deposit Automation Solution that manages the deferral of specific teller transactions for more efficient handling.
"Alogent has long seen teller deposit automation as a critical differentiator for any Check 21 payment strategy," said Brian Geisel, founder and CEO at Alogent. "Through our many years of experience in teller and branch deposit automation both internationally and domestically, we create competitive advantage for both our teller automation partners and our financial institution customers. With this patent, we provide additional reinforcement to that advantage," he added.
Alogent's patented approach enables its financial institution customers to achieve both enhanced customer service and Check 21-enabled efficiencies with their branch image capture initiatives. Specifically, it allows financial institutions to defer large transactions for back counter completion, using the customer's in-person visit to deliver a sales-oriented experience that is both efficient and personal. The institution gains the benefits of deposit automation, plus an opportunity to introduce additional products and services. The approach also ensures a smoother workflow and reduced wait times during peak traffic times in the branch. The automated deferral process provides bank staff efficiency and simplicity in transaction handling while also ensuring the operational, financial, and compliance controls needed to achieve the benefits of check truncation.
Alogent has been a recognized leader in the payment processing industry since 1995. In The State of Distributed Capture: Imaging at The Retail Channel, Celent notes that "Stated simply, no one has more experience in branch capture." The company's latest milestone - U.S. Patent No. 7,252,224 - is a testament to that experience and is a direct result of the company's long-term strategic focus on branch deposit automation, and adds to a growing number of global deposit and payment technology patents both granted and pending.
Alogent's industry-leading Sierra Xpedite([R]) integrated branch front and back counter deposit automation solution dramatically increases efficiency and reduce costs. The application replaces sequential, manual processing steps with end-to-end automation, reducing key strokes and supplemental tasks at the teller counter as well as reducing errors. By automating the deposit process at the earliest point of presentment, financial institutions can optimize available face time with customers in the branch and leverage a valuable opportunity to promote additional product and service offerings.
About Alogent
Founded in 1995, Alogent Corporation is a leading global provider of enterprise payment processing solutions that enable financial institutions and processors to accelerate the conversion of paper to electronic processing. The company's Sierra suite of solutions automates payments and deposits at every point of presentment (including tellers, branches, ATMs, merchants, corporations and cash vaults) while optimizing electronic data and image processing and settlement. Alogent is the deposit automation market leader with our platform processing billions of payments annually with over 75,000 desktop points of presentment sold. The company counts KeyCorp, Lloyds TSB and SunTrust among its 1,000 financial institution customers. For more information, visit www.alogent.com or call 888.333.6030.
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