IDC Report from Esker: Organizations Gain Competitive Advantage with Document Process Automation Solutions

Business Wire, Nov 26, 2007

Paper reveals organizations that automate order processing achieve increased levels of productivity and significant cost savings

MADISON, Wisc. -- Esker, Inc., the leader in document process automation solutions, announced today that IDC, a premier global provider of market intelligence, advisory services, and events for telecommunications and technology markets, has released a company-sponsored white paper evaluating the Document Process Automation (DPA) market. With specific attention paid to order management processes governing incoming business documents, the white paper, entitled "Document Process Automation for customer orders: A new performance perspective", highlights the business drivers for implementing DPA solutions, the qualitative and quantitative benefits of the technology, and the prospects for major growth in the market.

Access to the complete white paper can be found here: www.esker.com/IDCWhitePaper

The Esker document process automation solution is Esker DeliveryWare, a single platform for automating the flow of business transaction documents, such as invoices and customer orders, directly into and out of ERP systems and other enterprise applications, eliminating manual order entry and physical document handling to save time, reduce costs and improve accuracy.

"Our research presented in this white paper indicates that many companies - particularly those with large volumes of customer orders - know about Document Process Automation solutions and how significantly business processes can be improved with this technology. And although most companies have not yet carried out these implementations, those who have done so report significant competitive advantages in terms of order turnaround, accuracy and overall customer satisfaction," said Franck Nassah, Program Manager for IDC.

We're very pleased with IDC's findings because it reinforces what we've been saying about document process automation technology for years. It also mirrors the benefits that our customers have reported back to us time and time again," said Steve Smith, Esker Vice President of Sales and Marketing, Americas. "Esker continues to focus on developing innovative document delivery technology and providing the top customer service support for our end users. As more companies seek to improve business processes through automation we're confident that we have the best solution to get them there."

About IDC

IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 900 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 90 countries worldwide. For more than 43 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com.

About Esker

Esker is a recognized leader in helping organizations eliminate manual processes, gain process visibility and control, and reduce the use of paper by automating the flow of documents into, within and out of the organization. With patented document delivery automation software and hosted document delivery services, Esker offers a total solution to automate every phase and every type of business information exchange. Customers achieve significant and immediate operational efficiencies, cost savings and measurable ROI in as little as three to six months. Founded in 1985, Esker operates globally with more than 80,000 customers and millions of licensed users worldwide. Esker has global headquarters in Lyon, France and U.S. headquarters in Madison, Wisconsin. For more information, visit www.esker.com.

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