Numara Software and EMA to Host Webinar on How Configuration Management Tied to the Service Desk CAN Be Implemented Effectively in a Short Time Period

Business Wire, Nov 27, 2007

Webinar Provides Valuable Insight into How Companies Can Leverage a CMDB to Increase Business Efficiencies and Maximize Their Return on Investment

TAMPA, Fla. -- Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that along with Enterprise Management Associates (EMA) it will host a webinar titled, Practical Configuration Management: CMDB You Can Do Right Now! on Wednesday, November 28, 2007 at 11:00 am PST. The CMDB is becoming a technology keystone for improving efficiencies, enabling service management and bridging organizational silos across IT. Designed to educate companies on how to realize significant time and cost savings through better asset management, the 60-minute presentation includes advice from industry experts on how to manage common IT components (CIs) and their relationships, along with impact analysis for potential changes to those CIs. The webinar will also address a path to fast implementation.

"Configuration Management is a crucial tool to help organizations streamline and effectively orchestrate their IT functions," said Michele McFadden, leader of product management, Numara Software. "A CMDB eliminates IT redundancies and overhead costs by increasing staff productivity, automating asset and software updates, and breaking down technology silos to allow users to view and access relevant information across departments. We're very excited to host this webinar with EMA and share how our innovative configuration management solutions can provide IT professionals with immediate benefits."

The Practical Configuration Management: CMDB You Can Do Right Now! webinar will address:

* CMDB and configuration management

* Deployment benefits

* The need for an integrated system

* Requirements for a low overhead CMDB system

* Streamlining time to value

Paul Burns of Enterprise Management Associates will begin the webinar by discussing the relevance of a CMDB to the current IT environment, and how it helps align IT department procedures with the best interests of a business. Michele McFadden will then join the discussion to provide an industry-insider perspective into the use and implementation of a CMDB. Her segment of the presentation will also address the critical issues facing IT managers concerning the integration and configuration of an effective business-oriented CMDB.

The webcast begins promptly at 11:00 am PST on November 28, 2007. The session will include a slide presentation and Q & A session. To register, please visit: www.emausa.com/ema_lead.php?ls=numarawebws1107&bs=numaraweb1107.

About Numara Software, Inc.

Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software) is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments. The Numara Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises. To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.