Business Services Industry

Coretec Inc. Earns 2007 Summit Award at Consona Customer Conference

Business Wire, Oct 16, 2007

Company Uses ERP from Cimnet Systems to Unite Three Plants and Achieve Competitive Advantage; Wins Best Overall Use Award

ORLANDO, Fla. & INDIANAPOLIS & TORONTO -- Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for the enterprise, announced at its premier customer conference, Consona Connect, that Coretec Inc., a Toronto-based printed circuit board manufacturer and Cimnet Systems customer, is the 2007 recipient of the software provider's Best Overall Use Award.

The Best Overall Use Award, part of Consona's annual Summit Awards, honors a customer that has demonstrated excellence in utilizing multiple products (modules, features, add-on, third-party) and services from Consona. Recipients of the award submit both qualitative and quantitative data that illustrate how the solution has improved the customer's overall business performance. Award recipients display full use of both core and add-on solutions, steady business growth, a strong return on investment, and a passion for implementing and mastering new technologies.

After growing its staff to more than 500, Coretec was experiencing difficulty maintaining a homegrown set of systems. The management team knew it needed a comprehensive, integrated, and fully supported PCB-specific ERP solution in order to achieve its goals for order volume, responsiveness, customer service, and growth. Of primary concern was the need to bring Coretec's three plants together into a cohesive, efficient and responsive organization that would provide accurate quoting, value-added engineering services, and high quality products to a very discerning customer set.

Cimnet Systems' comprehensive suite of integrated applications, ranging from core ERP functionality to process engineering and quoting modules, addressed the full range of Coretec's needs. After implementing Paradigm([R]) ERP in 1999, and then several additional add-on modules just last year, Coretec has been able to:

* Process 700-plus quotes per week and meet an internal goal of a one-day turnaround on standard quotes and two hours on quick-turn quotes.

* Increase capacity in engineering to be able to process 100 new parts per week (from a standard of 50 new parts per week previously).

* Improve delivery times after streamlining planning and engineering review processes prior to releasing work orders to the floor.

* Centralize order entry and customer service management in one location for all three plants.

* Roll out vendor-managed inventory programs for major customers and position the company for continued business growth.

"We believe we have achieved significant growth through the implementation of the Cimnet Systems suite of products," said Michael Schumacher, Coretec's chief information officer. "One of our competitors is currently expanding through acquisition, but we believe our harmonized systems approach will provide an advantage. All our sites are using Paradigm, i-Quote([TM]) and Engenix([R]), united together by Navipoint([R]). Unlike our competitors, our infrastructure is built for expansion, either organically or through acquisition."

"We are thrilled to honor Coretec with a Summit Award for some absolutely tremendous achievements," said Jeff Tognoni, CEO of Consona. "Coretec sets a standard for the commitment it takes to gain maximum return on a business system investment. The growth and success this company has achieved with our support reminds all of us at Consona why we're in business."

About Consona Corporation

Consona Corporation (Consona, formerly known as M2M Holdings Inc.) is a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for the enterprise. Consona is dedicated to becoming a valued business partner by helping each and every customer continuously improve business processes over time. Toward this mission, Consona invests in the people, processes, technology and tools needed to provide its customers with a unique combination of customer care; product fit; a broad range of consulting, IT and business services; and industry expertise. Consona serves more than 4,500 customers worldwide and across a variety of industries, including manufacturing, distribution, financial services, health care, high tech, and local government. Battery Ventures and Thoma Cressey Bravo jointly own Consona. For further information, visit www.consona.com, e-mail info@consona.com, or call (888) 8 CONSONA.

COPYRIGHT 2007 Business Wire
COPYRIGHT 2008 Gale, Cengage Learning
 

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