Intervoice Secures Voice SMS Contract with African Wireless Service Provider

Business Wire, Oct 18, 2007

Multi-application Media Exchange Platform a Differentiator

DALLAS -- Intervoice, Inc. (Nasdaq: INTV) today announced that it has received an order for a Voice SMS application from a large East African wireless service provider in partnership with a leading European network equipment provider. This is the third application that Intervoice will be implementing for this wireless provider following the initial order for Voicemail and Abandoned Call Alert applications running on the award-winning Media Exchange with HomeZone platform as announced on July 31, 2007. With this order Voice SMS will be available to the provider's entire customer base. Citing competitive issues, the client and network equipment provider requested anonymity in this announcement.

Voice SMS is an application that provides the ability for subscribers to send short voice messages to any mobile subscriber regardless of network or handset. Voice SMS extends the popularity of one-way messaging from simple text to expressive voice messages, making it simple for mobile subscribers to quickly and easily communicate with one another.

"This order is a testament to the power of the Media Exchange platform. Not only does it allow subscribers to run multiple applications in a single session but it enables personalization," said Jim Milton, Chief Operating Officer, Intervoice. "For the service provider in today's announcement, adding Voice SMS is adding the element of personalization to the ever-popular capability of text messaging and giving subscribers the ability to use a more natural and personal form of communication, their voices."

Intervoice Media Exchange with HomeZone is an open-standards IP-based, IMS-ready system that can function in either a SIP or TDM or mixed network environment. As a multimedia communications platform, it incorporates industry-leading technology and uses a fully programmable intelligent switch that allows instantaneous routing of customer calls, a unique function that provides a seamless migration from legacy voicemail systems to the new Media Exchange platform. The flexibility of Intervoice Media Exchange allows service providers to offer customers high levels of personalization, video, web and WAP access- all from a single subscriber account. Customers have easy access to these new services from landlines, mobile phones or the web. These applications and multiple access points allow providers to attract new subscribers, increase usage by current subscribers, and enhance customer satisfaction.

Intervoice recognizes that service providers have specific reporting needs to enable them to understand how services are being used and how they can be improved upon. The flexibility of Media Exchange's centralized reporting and analysis tool collects, aggregates, and generates call transaction data, traffic statistics, resource usage, and customer activity. By analyzing this data, service providers can benefit from improved system efficiency, enhanced customer satisfaction, and increased bottom-line profit.

Intervoice said it is not unusual for the Company to receive large contracts. This contract or any large contract is not necessarily indicative of the Company's revenues or earnings for any fiscal quarter or fiscal year. Intervoice currently anticipates recognizing most of the revenue on this contract, which is valued at less than five percent of the Company's quarterly revenue, during the remainder of its fiscal year ending February 29, 2008.

About Intervoice

Intervoice is a world leader in providing scalable, switch-independent software and professional services that power standards-based voice portals, multi-channel IP contact centers, and next-generation mobile-enhanced services. Since 1983, Intervoice solutions have been used by many of the world's leading banks, communications companies, healthcare institutions, utilities and government entities. With more than 5,000 customers in 75 countries, Intervoice helps enterprises and network operators stay competitive by offering their customers best-in-class services. The Intervoice Media Exchange platform, IP contact center software, IMS-enabled messaging products, and custom-built and packaged applications are available on-premise and, selectively, as managed or hosted services by Intervoice. For more information, visit www.intervoice.com.

Forward-Looking Statements

Intervoice has included in this press release certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 concerning its business and operations that are based on management's current beliefs. All statements other than statements of historical fact in this press release are forward-looking statements. Readers are cautioned to read the risks and uncertainties, described in the Company's filings with the Securities and Exchange Commission, including without limitation, the risks and uncertainties set forth under the caption entitled "Cautionary Disclosures to Qualify Forward Looking Statements" in the Company's Annual Report filed on Form 10-K and Quarterly Reports filed on Form 10-Q. Intervoice cautions current and potential investors that such risks and uncertainties could result in material differences from the forward-looking statements in this press release.