Business Services Industry

Wells Fargo Launches Mobile Banking for Small Business Customers

Business Wire, Sept 18, 2007

SAN FRANCISCO -- Wells Fargo & Company (NYSE:WFC) today announced the latest addition to its mobile banking services, Wells Fargo Mobile(SM) for small businesses, a browser-based solution that gives small business owners nationwide access to their business and personal financial information at anytime, from anywhere.

Once enrolled in the Wells Fargo Mobile service, small business customers can check balances of their small business and personal deposit and credit accounts, view transaction history, and transfer money between eligible Wells Fargo accounts on any Web-enabled mobile device by accessing the mobile banking URL wf.com.

"Mobile banking is ideal for our small business customers, who benefit from the convenience of checking their account balances or making money transfers easily and quickly while on the go," says Jim Smith, executive vice president and managing head of Wells Fargo's Internet Services Group. "The Wells Fargo Mobile service gives small businesses an 'extended office' with access to account information through their mobile devices."

"Most of our small business customers also hold personal accounts at Wells Fargo, and the ability for them to view their financial information in one place is important," said Eskander Matta, senior vice president, Wells Fargo Internet Services Group. "Wells Fargo Mobile offers small business customers the choice of which accounts - business, personal or both - they want to view on their mobile device."

Wells Fargo research shows that the web has changed the way small business owners manage their finances. It also shows that the fewer surprises customers have with their financial information, the more satisfied they are. The Wells Fargo Mobile service for small businesses is the newest way for small business customers to stay on top of their finances.

All Wells Fargo Mobile service transactions are covered by the Wells Fargo 100% Online Security Guarantee. Mobile banking sessions have the same layered security approach and technology as all sessions on wellsfargo.com. Since 2006, customers have been able to sign up for mobile account alerts that allow customers to choose to receive alerts for their checking, savings and credit card accounts emailed to their mobile devices.

Wells Fargo was the first financial institution to introduce access to banking accounts on the Internet in 1995. Additional new mobile solutions for both consumer and business customers that were announced this year include:

* In May, Wells Fargo became the first major US financial services company to offer a mobile service for businesses with the introduction of the CEO Mobile(SM) service

* In June, Wells Fargo and Visa USA announced an extensive mobile pilot to test consumer mobile payments and services

* In July, Wells Fargo Mobile(SM), a browser-based mobile banking solution available to all of its customers nationwide, was introduced

This month, Wells Fargo was honored by Greenwich Associates, a research-based consulting firm, with its 2007 Business Banking Award. Based on more than 22,000 interviews with small businesses, Wells Fargo was one of four financial institutions cited for excellence in customer satisfaction with its online banking services for small businesses.

About Wells Fargo & Company

Wells Fargo & Company is a diversified financial services company with $540 billion in assets, providing banking, insurance, investments, mortgage and consumer finance through almost 6,000 stores and the internet (wellsfargo.com) across North America and internationally. Wells Fargo Bank, N.A. is the only bank in the U.S., and one of only two banks worldwide, to have the highest credit rating from both Moody's Investors Service, "Aaa," and Standard & Poor's Ratings Services, "AAA."

Providing financial products and services to more than one and a half million businesses with annual sales up to $20 million in all 50 states, Puerto Rico and Canada, Wells Fargo is America's #1 small business lender in total dollar volume according to the most recent Community Reinvestment Act (CRA) data (2005). The second largest national Small Business Administration (SBA) lender in dollars, Wells Fargo is an SBA Preferred Lender in 28 states and the District of Columbia, and originated 4,937 loans for $578 million in 2006. Its diverse business services programs provide outreach and education to women, African American, Latino, and Asian business owners about financial services. Since 1995, Wells Fargo has loaned more than $33 billion to women and diverse business owners.

COPYRIGHT 2007 Business Wire
COPYRIGHT 2008 Gale, Cengage Learning

 

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