Plantronics Selects Kaplan's Simulation Software for Oracle Training

Business Wire, Sept 25, 2007

-- Leading Headset Manufacturer to Use Kaplan's STT Trainer --

ATLANTA -- Plantronics, Inc. (NYSE:PLT), a leading headset manufacturer employing more than 6,000 people worldwide, has selected Kaplan's simulation and documentation software, STT Trainer, to train and support the Plantronics staff on Oracle CRM, Microsoft Office and their custom-built credit approval system.

"Plantronics has experienced rapid growth across the organization, and we needed to quickly train more and more employees on our internal systems," said Michel Blom, process and training manager at Plantronics. "Word documents and PowerPoint[R] slides no longer fit our needs. We needed to bring structure to the training and to make training easier to provide, and we believe that STT Trainer will allow us to do exactly that," says Blom.

With STT Trainer, Plantronics can rapidly generate customized software simulations and end-user documentation for use during and after classroom-based training. Says Blom, "Within a few days we had the first lessons live and running. The automatically created documentation from the STT Training tool has saved us hours."

Plantronics originally purchased STT Trainer for training on their Oracle system, but now uses it for Microsoft Office training and training on their custom document management system. Training is now ongoing resulting in higher retention rates. "I have already noticed the number of errors going down in both systems," concludes Blom.

About Plantronics

In 1969, a Plantronics headset carried the historic first words from the moon: "That's one small step for man, one giant leap for mankind." Since then, Plantronics has become the headset of choice for mission-critical applications such as air traffic control, 911 dispatch, and the New York Stock Exchange. Today, this history of Sound Innovation[TM] is the basis for every product we build for the office, contact center, personal mobile, entertainment and residential markets. The Plantronics family of brands includes Plantronics, Altec Lansing, Clarity, and Volume Logic. For more information, go to www.plantronics.com or call (800) 544-4660.

STT Trainer is Kaplan IT Learning's server-based authoring software used by training managers, IT managers and IT project managers to rapidly generate software simulations and documentation for any Windows, Web or Java-based applications. STT Trainer recently won a gold medal in learning technology at the 2006 Brandon Hall Excellence in Learning Awards. STT Trainer was also awarded the Silver Medal at the 2005 Brandon Hall Software Simulation Shootout and was voted "Most Innovative" simulation software by attendees of Training 2005.

About Kaplan IT Learning

Kaplan IT Learning provides certification preparation, assessment, learning services and software to help individuals and organizations train on technology and prepare for technology certifications. Kaplan IT Learning is a division of Kaplan, Inc., a leading education and test prep company, and a subsidiary of The Washington Post Company (NYSE: WPO). Customers include corporations, government and academic institutions, training companies, and individuals around the world. Leading products include Transcender, the largest and most comprehensive IT certification test preparation provider, Self Test Software, a leader of quality exam prep tools, and award-winning STT Trainer software to train and support the end users of enterprise applications. For further information, please call 1.866.788.8721 or visit www.kaplanitlearning.com.