Enabling Intelligent Mobility Through Unified Communications

Business Wire, Sept 5, 2007

Frost & Sullivan to Host Unified Communications 2007 Executive MindXchange Summit from September 20-21, 2007, at the Marriott Hotel, Singapore

SINGAPORE -- Recent years have seen staggering developments in IP-based telephony, unified messaging and wireless solutions which are transforming the way businesses communicate. These disruptive technologies are re-aligning voice, video and web-based communications with the data world, resulting in information delivery technologies that provide more flexibility and personal contact points for users.

Unified communications (UC) - integrating telephony, e-mail, instant messaging, unified messaging, mobility, presence, video, audio and web conferencing and collaboration solutions - is revolutionizing the enterprise communications landscape. It allows users to access real-time information and communicate via a plethora of devices and tools. UC offers the ability to significantly improve the way companies, individuals and groups interact and perform.

"Unified communications delivers the platform for real-time, ad-hoc and scheduled communications and collaboration for enterprises. While there has been a trend of enterprises migrating towards IP communications, the adoption of unified communications will drive even greater benefits through integration with key business processes and help enterprises to effectively engage their stakeholders," says Jay Tan, Industry Manager, Frost & Sullivan.

From the end-user perspective, one of the main drivers for UC is the increasing use of fixed voice mail, e-mail and mobile communications. The proliferation of messages from these disparate sources and the challenge of preventing message "overload" has created the demand for a platform that enables enterprises to manage their communications more effectively.

From an operator's point of view, UC applications represent potential value-added services that can be offered to end users. Operators, particularly mobile operators, see unified communications as a means to differentiate their services and manage churn.

Frost & Sullivan's exclusive executive MindXchange summit, titled Unified Communications 2007 will feature keynote insights, best practices, case studies and panel discussions exploring how companies can leverage next-generation communications as a competitive differentiator and enabler. This highly interactive forum is designed for CEOs, CTOs, vice presidents and directors involved in network architecture, network planning and engineering, global strategy and convergence across all industries, from enterprises to service providers.

Speakers include representatives from Microsoft, Alcatel-Lucent, Trusted Source, Verizon Business, Interactive Intelligence, Polo Ralph Lauren Sourcing, Intercall and Frost & Sullivan, amongst others.

The summit will be held at the Marriott Hotel, Singapore, from September 20-21, 2007, with the support of Microsoft, Intercall, Alcatel-Lucent, Avaya, Aspect, Interactive Intelligence, Nortel and Convergence Asia.

For more information on the event, please visit www.frost-uc.com. You may also send an email to Surbhi Dedhia, Corporate Communications at sdedhia@frost.com with your full name, media/company name, title, telephone number, fax number and email. Upon receipt of the above information, the conference brochure and registration form will be emailed to you. Media passes are available to the press.

Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit www.frost.com