Business Services Industry
This Report is a Study of the Strategy That the Pharmaceutical Industry Needs to Take to Enable Higher Profit Margins
Business Wire, Sept 6, 2007
DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c67578) has announced the addition of "Formulating an Effective CRM Strategy (Strategy Focus)" to their offering.
Introduction
This report is a study of the strategy that the pharmaceutical industry needs to take to enable higher profit margins - and how technology vendors can enable this through the use of CRM.
Scope
Pharmaceutical companies need to increase drugs profitability during its profit window A reduced sales force needs to be more effective - and this can be achieved through the effective use of CRM Sales and marketing should be coordinated - and CRM should be a part of this.
Highlights
As the pharmaceutical industry faces a number of pressures on their profit margins pharma companies need to ensure that they formulate a strong sales and marketing strategy. Vendors can help pharma companies achieve this by helping achieve the most from their CRM installations.
Reasons to Purchase
Understand the strategy that the pharma companies should be taking to achieve greater profit margins. Learn how CRM can help pharma companies achieve their aims. Understand how the unique characteristics of the pharma industry can be met through the effective use of CRM.
Contents:
CATALYST
SUMMARY
ANALYSIS
Pharma companies need to increase drugs profitability during their profit window
Sales need to be more effective in a short period of time
Getting the message of the new drug across is essential
A genericized trademark is the holy grail for pharmaceutical companies
Viagra - a success story of branding
CRM and unified communications can help to make a reduced sales force more effective
Unified communications will help to increase sales
An effective communication strategy is based around the sharing of information
Knowledge of the physician is crucial to making the most of the time spent with them
Having a flexible sales force can allow market changes to be cushioned and demands shifted
Pharma needs to come up with an effective long term sales strategy and be less conservative
CRM solutions should be part of creating a coordinated marketing and sales approach
Coordination means communication from all departments
At the heart of this approach must be sales and marketing working in tandem
Pharma companies need CRM solutions that manage both the patient and physician
Reaching the patient is continuing to increase in importance
Providing the patient with sufficient advice and information is crucial as they become key influencers
As pharmacogenomics becomes more prevalent pharma companies need an appropriate strategy
ACTIONS
Vendors need to provide CRM solutions that can target different customers
Coordinated CRM solutions are essential to provide pharma with increased profit margins
APPENDIX
Definitions
Methodology
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer
List of Tables
Table 1: How likely are the following factors to affect or impact your prescribing decisions?
List of Figures
Figure 1: Increasing the profit from a drug during its lifecycle
Figure 2: Total CRM spending from 2006-2012
Figure 3: Market size for CRM by application from 2006-2012 in North America, Japan and EMEA
Figure 4: Diagram illustrating different strategies of pharmaceutical companies
Figure 5: Marketing Automation market size from 2006-2012
For more information visit http://www.researchandmarkets.com/reports/c67578
Source: Datamonitor
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