Pegasystems Unveils Internet Application Composer

Business Wire, April 15, 2008

Rapid Transformation of Internal Applications for Web 2.0 Customer Experience

CAMBRIDGE, Mass. -- Pegasystems (NASDAQ: PEGA), the leader in Business Process Management (BPM), today announced the immediate availability of its Internet Application Composer[TM] , a new product within its award-winning SmartBPM([R]) Suite. Internet Application Composer allows organizations to rapidly accelerate web application development and deliver a superior customer experience across multiple channels - including branch offices, contact centers, agent desktops, portals, and the internet.

Today's organizations frequently need to quickly share all or part of an internal application outside their corporate firewalls or to allow remote users (such as agents, brokers, and dealers) to participate in new processes. Companies are also driven by competitive pressure to improve the customer experience with web self-service for account set-up, quote management, or plan enrollment. To meet these needs, Pegasystems' Internet Application Composer streamlines "Mash-Up" construction, allowing a company to create a business process application once and then immediately deploy across multi-channels or existing web applications without additional coding or interfaces. By simplifying and accelerating web deployment, Internet Application Composer enables an organization to fully optimize BPM for the web by opening important business processes to multiple audiences inside and outside the company in a controlled, secure environment.

"With Internet Application Composer, our customers can embed SmartBPM functionality directly and securely into an existing web site to realize the full benefits of their enterprise business processes and legacy systems for a dramatically reduced time to market, improved productivity, and an enhanced user experience," said Kerim Akgonul, vice president, product management, Pegasystems. "Internet Application Composer is the first BPM offering that is designed specifically for organizations with remote users, self-service options, internal intranets, or external web opportunities that demand a consistent experience across multiple channels. This framework leverages Pegasystems' unique ability to change a process once and deploy everywhere - a key tenet of our Build for Change approach - for dramatic business benefit."

Doing business in today's internet-connected world requires access to data from multiple sources to make informed business decisions. Pegasystems' Internet Application Composer makes it easy to build composite applications with secure communication between data sources and other web page elements. End-users enjoy a simplified user interface that manages all the complexities of communicating with multiple applications, different data sources, and business services. Businesses can now bring new offers and richer customer service to both their external and internal web sites with agility and ease.

About Pegasystems

Pegasystems (NASDAQ: PEGA), the leader in Business Process Management, provides software to drive revenue growth, productivity and agility for the world's most sophisticated organizations. Customers use our award-winning SmartBPM([R]) suite to improve customer service, reach new markets and boost operational effectiveness.

Our patented SmartBPM technology makes enterprise applications easy to build and change by directly capturing business objectives and eliminating manual programming. SmartBPM unifies business rules and processes into composite applications that leverage existing systems -- empowering businesspeople and IT staff to Build for Change([R]), deliver value quickly and outperform their competitors.

Pegasystems' suite is complemented by best-practice frameworks designed for leaders in financial services, insurance, healthcare, government, life sciences, communications, manufacturing and other industries.

Headquartered in Cambridge, MA, Pegasystems has offices in North America, Europe and Asia. Visit us at www.pega.com.

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.