Convergys Thought Leadership Speaker Series: Emerging Eurasia Markets Confront Relationship Management Challenges Amid Explosive Growth for Wireless Services. Now What?

Business Wire, April 2, 2008

CINCINNATI -- At the Eurasia Conference in Istanbul today, Convergys Corporation (NYSE: CVG) shared its insights on what operators in emerging African, China, and Asia-Pacific markets for wireless services can learn from mature markets with regards to taking the fast track to excellent customer relationships amid explosive growth. Convergys is a global leader in relationship management.

Speaking on "Lessons Learned from Mature Markets," Alastair Hanlon, Director of Industry Solutions at Convergys, discussed the evolution of customer service in emerging markets, customer expectations, and the challenges that incumbents and new entrants to the market face as they strive to deliver a superior customer experience.

To view a copy of either presentation please visit http://www.convergys.com/company/news-events/events-webinars.php

To learn more about the Convergys speaker program and the availability of Convergys speakers and their topics, contact the speaker program director, Jeff Hazel, at 1 513 723 7153 or jeff.hazel@convergys.com.

To receive Convergys news releases by email, click on http://www.convergys.com/news_email.html

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for seven consecutive years. We have approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)