Business Services Industry

Qwest Adds End-to-End Performance Monitoring and Reporting to Qwest iQ Networking Bundles

Business Wire, April 29, 2008

Enhancements Give Customers Visibility Into Their Network's Performance

DENVER -- Qwest Communications International Inc. (NYSE: Q) today announced the addition of end-to-end performance reporting and monitoring capabilities to its QCONTROL[TM] dashboard on all Qwest iQ Networking[R] service bundles. Qwest iQ Networking consists of a secure, managed, fully interoperable and scalable suite of global wide area networking services. Now, Qwest's business customers--from the smallest to largest--who want more insight on their specific networks, have it.

"Customers told us that gaining visibility into their network's performance is more important than ever given the growth of bandwidth-hungry and latency-sensitive traffic moving over networks," said Eric Bozich, Qwest vice president, Product Management. "Qwest is meeting customer's needs by bundling network services to provide simplified business solutions."

End-to-end performance monitoring and reporting is a valuable tool that lets customers view their network performance statistics for availability, jitter, latency and packet delivery data among all the customer's locations. Through the QCONTROL dashboard, customers can do things like open repair tickets, get centralized billing information and make service changes which helps their businesses perform optimally. The reporting and monitoring features also give businesses a leg up in following industry-specific compliance issues like Sarbanes-Oxley.

The new dashboard capabilities are already benefiting Qwest customers through a simple presentation of their network performance that requires no additional equipment. The bundles are also equipped with helpful new trend analysis tools for wide area networking improvements. Additional enhancements are planned this year.

About Qwest

Qwest offers a powerful combination of award-winning broadband, video and voice solutions for residential customers, businesses and government agencies. Customers coast to coast turn to Qwest's industry-leading national fiber optic network to meet their evolving communications and entertainment needs. Qwest employees are the driving force behind the company's nationally recognized Spirit of Service. Qwest is a participant in Networx, the largest communications services contract in the world, to provide innovative voice, data and video services, and is recognized as a leader in the network services market by a leading technology industry analyst firm. For more information on Qwest please visit www.qwest.com. For information about the products and services Qwest is offering in the Networx contract, visit www.gsanetworx.com.

The marks that comprise the Qwest logo are registered trademarks of Qwest Communications International Inc. in the U.S. and certain other countries.

COPYRIGHT 2008 Business Wire
COPYRIGHT 2008 Gale, Cengage Learning
 

BNET TalkbackShare your ideas and expertise on this topic

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)

advertisement
advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement

Content provided in partnership with Thompson Gale