Business Services Industry
EPA Call Center Selected Winner of 2008 Government Customer Support Excellence Award
Business Wire, April 29, 2008
Apptis, in partnership with Computer Sciences Corporation (CSC), is part of the team responsible for EPA Call Center operations
CHANTILLY, Va. -- Apptis, Inc., a leading IT solutions and services provider to the federal marketplace, announced today that the EPA Call Center has won the 2008 Government Customer Support (GCS) Excellence Award for its Overall Excellence.
Announced at the 7th Annual GCS Conference and Expo in Alexandria, Virginia, the GCS Excellence Awards recognizes public sector help desks, contact centers, and other types of customer portals at all levels of government. Awards are presented on behalf of the GCS Community of Practice for the sole purpose of fostering the sharing and implementation of effective practices in the support of government's internal and external customers.
"EPA congratulates the EPA Call Center for its achievement in being named a winner in the GCS Excellence Awards," said Dee Clark, Technical POC for the EPA Call Center. "We appreciate the Call Center's strong commitment to teamwork and customer service and its dedication to providing excellent IT services and solutions to our Agency."
"Apptis is honored to be a part of the winning team in the 2008 Government Customer Support Excellence Awards," said Bert Notini, CEO of Apptis. "We appreciate the opportunity to serve the EPA Call Center and applaud its truly amazing teamwork and their 'whatever-it-takes' attitude to get the job done right."
Apptis, as a subcontractor/partner to Computer Sciences Corporation (CSC) on the ITS-EPA contract, is part of the team responsible for the daily operations of the EPA Call Center. Apptis, in partnership with CSC transitioned the EPA's legacy help desk environment and consolidated several help desks and functions into a single point of contact Call Center.
About Apptis
For more than two decades, Apptis has been providing IT solutions and services to government and industry. Applying leading technologies to diverse needs, Apptis delivers inspiring solutions that are agile, trusted and business-aligned for optimized performance. The company's robust enterprise-wide capabilities include Program Management, Enterprise Management, Systems Engineering, Information Assurance, Network and Communications Solutions, and Applications Development and Integration. The company values integrity and partnership, encouraging its knowledgeable, ethical and flexible professionals to build strong collaborative relationships with customers. Apptis is privately held with headquarters in Chantilly, VA. For more information, visit www.apptis.com.
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