Business Services Industry
Learn How Retail Businesses Improve Customer Experience with Personalized In-Store Services and Web Technology
Business Wire, April 8, 2008
TimeTrade System's Upcoming Webcast Features David's Bridal and Dynamic Experiences Group
BEDFORD, Mass. -- TimeTrade Systems, the leader in self-service appointment scheduling, today announced it will host a complimentary Webcast on April 17 entitled "Drive More Business with Personalized In-Store Services and Web Technology." The session will feature Todd Haggerty, Manager of Store & HR Systems at David's Bridal and retail expert Doug Fleener, President & Managing Partner of Dynamic Experiences Group.
David's Bridal, with over 285 locations nationwide and in Puerto Rico, is the largest and most successful bridal retailer in the United States. Nearly one in three brides wearing a gown to walk down the aisle will do so in a David's Bridal wedding dress. And in 2007, the company's popular website was recognized as one of Internet Retailers' "Hot 100 Internet Sites."
As retail and customer experience experts, Dynamic Experiences Group consults with retailers to increase sales and improve staff effectiveness. Its clients include national and regional specialty chains as well as independent retailers. The organization's collaborative approach with its client's key personnel ensures the client achieves his/her business goals with a long-term sustainable solution.
"Personalized retail services have become a trend in customer service," said Ed Mallen, President & CEO of TimeTrade Systems. "Big-box retailers, well-known specialty retailers like David's Bridal - as well as smaller organizations - have come to realize that by providing personalized attention and reducing customers' wait time, businesses can experience enhancements in operational efficiency and brand loyalty. As this greatly improves the customer's overall experience, organizations quickly reap the benefits."
Attendees at the free April 17 Webcast will receive a complimentary three-month subscription to Dynamic Experiences Group newsletter, The Daily Retail Experience.
[TABLE OMITTED]
About TimeTrade Systems
TimeTrade Systems is the leading provider of self-service appointment scheduling for large enterprises and for individuals. More than 160 million appointments have been scheduled through TimeTrade. The privately held company's enterprise customers comprise some of the largest brand names in financial services, retail and healthcare, as well as a strong presence in government agencies and education. Enterprise customers include Charles Schwab, PETCO, Blue Cross Blue Shield, Department of Homeland Security and Harvard University. The company recently introduced TimeDriver, a personal appointment scheduling solution. TimeTrade Systems can be reached at www.timetrade.com and information on TimeDriver at www.timedriver.com.
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- LIFO vs. FIFO: a return to the basics
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- Design a commission plan that drives sales - Sales Commissions



