Business Services Industry
Fujitsu Announces Alliance with System Design Advantage for Warehouse and Repair Services
Business Wire, Jan 14, 2008
New Warehouse Facility to Improve Efficiency of Repair Service Process
FRISCO, Texas -- Fujitsu Transactions Solutions Inc. today announced a new agreement whereby System Design Advantage will provide warehouse facilities, inventory management, repair and logistic services for Fujitsu product parts handling and repair processes.
Fujitsu currently operates a warehouse facility in Coppell, TX, and uses several third-party repair service vendors, including System Design Advantage. As a result of the new agreement, Fujitsu will relocate its logistics warehouse from the current facility to a new consolidated warehouse and repair center located in Columbus, OH, managed by System Design Advantage. Fujitsu is also consolidating most of its part repair service to System Design Advantage.
"By locating the warehouse and repair facilities in the same building, we will reduce the number of times a part is physically moved or shipped, which significantly reduces the turnaround time for part repairs and increases the inventory available for field engineers and service calls," said Bill Witte, senior vice president, product operations and managed services. "We selected System Design Advantage based on their proven high quality of service and look forward to building upon our successful relationship."
"Fujitsu has an excellent understanding of the correlation between a closed loop logistic solution and overall business performance," said Jim Sahli, founder and CEO of SDA. "The team recognizes the immense value to be gained by integrating repair, inventory and logistic infrastructures. We are excited to work with them on this strategic initiative to accelerate sustainable service improvements and savings across the enterprise."
The transition to the new facility in Columbus will begin in late February and will be completed by April 14, 2008.
About System Design Advantage
Founded in 1992, System Design Advantage, LLC (SDA), has evolved to provide a broad spectrum of parts, repair and logistics services to major IT equipment service providers, small and medium businesses and Fortune 500 corporations. SDA's expertise in managing forward and reverse logistics, depot repair, part sales and procurement delivers an integrated, multi-vendor service solution to streamline touch points and increase operational efficiencies. Leveraging SDA's expertise in parts procurement and repair and logistics services gives clients the ability to successfully service their customers and improve overall service level performance. SDA's Minnesota headquarters houses its distribution center and component-level depot repair facility, as well as sales, administration and technical staff. SDA also holds mission-critical inventory inside a network of forward stocking locations throughout North America.
About Fujitsu Transaction Solutions
Fujitsu Transaction Solutions Inc., a wholly owned subsidiary of Fujitsu Limited (TSE: 6702), collaborates with retailing companies to relentlessly reduce their costs and facilitate consumer interactions that improve their profitability. Fujitsu's Pervasive Retailing(TM) approach enables companies to minimize the time, cost and risk of creating interoperability between disparate applications and devices that support a multitude of consumer touch points. Fujitsu's offering includes solution software, point-of-sale store technology, U-Scan self-checkout systems, self-ordering systems and multi-vendor lifecycle services. Customers include Canadian Tire, Chevron Corporation, Hallmark, H-E-B, Kroger, Loblaws, Nordstrom, Payless ShoeSource, Regal Cinema, Staples, Stop & Shop and The TJX Companies, among others. Web site: us.fujitsu.com/retailing.
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