Tele2 Uses Software AG Technology to Reduce Costs and Streamline Customer Service

Business Wire,  Jan 16, 2008  

Tags: customer service, Software AG, Streamline

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* Software AG's webMethods ESB and CentraSite products selected as the foundation for the Tele2 Integration Platform (TIP)

* First success: New EU roaming directives fully implemented in three months

RESTON, Va. -- Software AG, a global leader in business infrastructure software, today announced that Tele2 has chosen the webMethods product suite to reduce costs and improve customer service. Tele2 has implemented the webMethods product suite from Software AG to create a more adaptive and flexible IT infrastructure, which has proven critical to keeping pace with the rapid changes impacting the telecommunications sector. For example, the new European Union (EU) roaming directives, which are designed to reduce customer costs for inter-European calls, were fully implemented by Tele2 in just three months.

Tele2 is Europe's leading alternative telecom operator with 25 million customers in 15 countries. Listed on the OMX Nordic Exchange, its service offering includes fixed and mobile telephony, broadband, data networks, dial-up Internet, telephone cards, cable TV and content services.

"Customer and regulatory demands are the twin challenges that all telecom providers need to consistently address," said Dr. Peter Kurpick, president and chief product officer for the webMethods business division and member of the Software AG Executive Board. "The newest wave of business infrastructure software allows these companies to update and reconfigure their IT applications at a speed that was previously unimaginable. Through the use of the webMethods product suite, they can more quickly implement new and innovative IT solutions to meet ever-changing business requirements."

The webMethods product suite is the industry's most comprehensive and advanced product portfolio for Service-Oriented Architecture (SOA) governance, business process management (BPM), business integration and application modernization. It helps enterprises Integrate, modernize and extend custom systems and packaged applications; connect more efficiently and effectively with trading partners and markets; automate, monitor and continually improve core business processes; collaboratively develop new, Web-based applications without coding; and reconfigure existing IT assets into powerful business solutions.

During the first project phase, Tele2 leveraged the webMethods ESB to create the Tele2 Integration Platform. This platform is being used to ensure interoperability between various IT systems and to speed and simplify reuse of assets across subsequent implementations. In the project's second phase, Tele2 is implementing the CentraSite Enterprise Edition for service lifecycle and metadata management. This will help Tele2 monitor and manage service usage and performance to ensure continued adherence with business-critical standards for reliability and quality.

About Software AG

Software AG's 4,000 global customers achieve measurable business results by modernizing and automating their IT systems and rapidly building new systems to meet growing business demands. The company's industry-leading product portfolio includes best-in-class solutions for managing data, enabling service oriented architecture, and improving business processes. By combining proven technology with industry expertise and best practices, our customers improve and differentiate their businesses - faster. Software AG has more than 37 years of global IT experience and approx. 3,800 employees serving customers in 70 countries. The company is headquartered in Germany and listed on the Frankfurt Stock Exchange (TecDAX, ISIN DE 0003304002 / SOW). Software AG posted total revenues of EU483 million in 2006.

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