The Results of the Survey 'Demand for SaaS Business Applications Segmented by US Size of Business' Out Now

Business Wire,  July 1, 2008  

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DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/research/1cc756/demand_for_saas_bu) has announced the addition of the "Demand for SaaS Business Applications Segmented by US Size of Business" report to their offering.

Demand for SaaS business applications in the US business market is growing at a steady pace -- across all sizes of business and vertical markets. In its March 2008 SaaS survey, we asked 800 US-based decision-makers about their usage of six specific business function-related applications delivered in the hosted model: CRM, ERP, SCM, HR, Salesforce automation, and Web collaboration applications.

We also questioned respondents about their use of Microsoft Office-esque productivity applications (word processing, spreadsheet, and presentation applications) delivered as a service specifically to gauge the impact that hosted productivity applications might have on Microsoft's dominant position in this space.

This report is broken out into two sections: the first focuses on demand for hosted business function-related applications, and the second focuses on demand for hosted productivity applications. Covered are the crucial reasons why businesses are, or are not, interested in these applications, as well as who they turn to as providers.

Survey data in this report is broken out into three segments: small, medium, and large business. Data is further broken out by sub-segments within these segments. Data in these sub-segment breakouts is compared to results from respondents across the entire US market.

A forecast of total US business application hosting revenues through 2012 is also included.

Key Topics Covered:

Executive Summary

Size of Business Breakdown

Definition of Applications in Survey:

Business Management Application Usage

Survey Guidance Given to Respondents

Take Rates for Hosted Applications Vary by Size of Business.

Business Application Implementations by Size-of-Business Segment

Business Application Implementations by Enterprise Sub-Segment

Business Application Implementations by Mid-Sized Business Sub-Segment

Business Application Implementations by Small Business Sub-Segment

In-House Business Management Application Implementations Are Currently More Prevalent

Enterprise Segment Business Management Application Implementations

Mid-Sized Business Segment Business Management Application Implementations

Small Business Segment Business Management Application Implementations

Current Hosted Application Users Satisfied With Services

Satisfaction with Hosted Business Management Applications by Size-of-Business Segment

Satisfaction With Hosted Business Applications by Enterprise Sub-Segment.

Satisfaction With Hosted Business Applications by Mid-Sized Business Sub-Segment

Satisfaction With Hosted Business Applications by Small Business Sub-Segment

Important Benefits of Hosted Business Management Applications

Potential Benefits of Using Hosted Business Management Applications by Size-of-Business Segment

Important Potential Benefits of Hosted Business Applications by Enterprise Sub-Segment

Important Potential Benefits of Hosted Business Applications by Mid-Sized Business Sub-Segment

Important Potential Benefits of Hosted Business Applications by Small Business Sub-Segment

Hosted Business Applications Offer Savings of 34% Compared to Installed Applications

Annual Savings of Using Hosted Applications by Size-of-Business Segment

Annual Savings of Using Hosted Applications by Enterprise Sub-Segment

Annual Savings of Using Hosted Applications by Mid-Sized Business Sub-Segment

Annual Savings of Using Hosted Applications by Small Business Sub-Segment

What Leads To Dissatisfied Hosted Business Application Users?

Main Reason for Using Hosted Applications Less in the Future by Size-of-Business Segment

Reason for Using Hosted Applications Less in the Future by Enterprise Sub-Segment

Reason for Using Hosted Applications Less in the Future by Mid-Sized Business Sub-Segment

Reason for Using Hosted Applications Less in the Future by Small Business Sub-Segment

Who Do Users of Hosted Applications Turn To as Providers?

Provider Used for Hosted Business Applications by Size-of-Business Segment.

Provider Used for Hosted Business Applications by Enterprise Size of Business Sub-Segment

Provider Used for Hosted Business Applications by Mid-Sized Business Sub-Segment

Provider Used for Hosted Business Applications by Small Business Sub-Segment

Can Anything Move the SaaS-Uninterested?

Why the Lack of Interest in Hosted Business Management Applications?

Main Reason for Lack of Interest in Hosted Business Management Applications by Size-of-Segment

Main Reason for Lack of Interest in Hosted Applications by Enterprise Sub-Segment

Main Reason for Lack of Interest in Hosted Applications by Mid-Sized Business Sub-Segment

Main Reason for Lack of Interest in Hosted Applications by Small Business Sub-Segment

Office Productivity Applications

Current Office Productivity Application Usage