Research and Markets: Annual Review of Network Management and Operations, Vol. 3 Promises Major Insight Into How Companies Can Prepare and Protect Their Network Investment

Business Wire, June 27, 2008

- Steven R. Powell, Professor, Computer Information Systems (CIS) Department, California State Polytechnic University

Driving Growth through Continuous Business Innovation - This Operational Strategy Can Help You Develop Offerings That Customers Really Want

- Ari Shinozaki, Principal, PRTM Management Consultants

- Ed Yu, Director, PRTM Management Consultants

Business Continuity and a Core Technology: SAN

- Charles Tuite, Operations Coordinator, University Computing Services, Ball State University

- Nitin Kumar, Research Associate, Center for Information and Communication Sciences, Ball State University

- Kamila Zhombylet, Graduate Student, Center for Information and Communication Sciences, Ball State University

- Stephan S. Jones, Professor, Center for Information and Communication Sciences, Ball State University

Network Management and Operations

A Novel Application-to-Network Interaction Paradigm for the on-Demand Provisioning of VPN Services in Transport Networks

- Fabio Baroncelli, Senior Researcher, National Laboratory of Photonic Networks, National Inter-University Consortium for Telecommunications (CNIT), Pisa, Italy

- Barbara Martini, Senior Researcher, National Laboratory of Photonic Networks, National Inter-University Consortium for Telecommunications (CNIT), Pisa, Italy

- Valerio Martini, Ph.D. Student, Scuola Superiore Sant'Anna, Pisa, Italy

- Piero Castoldi, Associate Professor, Center of Excellence for Communication Networks Engineering (CEIRC), Scuola Superiore Sant'Anna, Pisa, Italy

Metropolitan-Area Disaster-Recovery Networks Using Server Time Protocol

- Casimer DeCusatis, Distinguished Engineer, Network Hardware Development, IBM Corporation

- Lawrence Jacobowitz, Development Manager, IBM Corporation

Customer Service in the Enhanced Contact Center

- Wedge Greene, Consultant, LTC International, Inc.

- Barbara Lancaster, President, LTC International, Inc.

Tit-For-Tat: Meeting Customer Expectations

- Wedge Greene, Consultant, LTC International, Inc.

- Barbara Lancaster, President, LTC International, Inc.

Operations Transformation - Becoming Business-Ready for Triple Play

- Johanne Mayer, OSS Director, Chief Marketing Office, Alcatel-Lucent

A Tutorial on Eye Diagrams - An Indicator of Imperfections in a Digital Communications System

- Mahima Mehta, Senior Lecturer, Shri Vaishnav Institute of Technology and Science

- Kamlesh Gupta, Assistant Professor, Shri Vaishnav Institute of Technology and Science

Protection and Restoration Techniques for Next-Generation GMPLS-Based IP/Optical Networks

- Mallik Tatipamula, Vice President, Strategy and Planning, Juniper Networks

- Zafir Ali, Technical Leader, Cisco Systems, Inc.

- Ichiro Inoue, Senior Research Engineer and Supervisor, Network Service Systems Laboratories, NTT

- Eiji Oki, Senior Research Engineer, Network Service Systems Laboratories, NTT

- Tomonori Takeda, Engineer, Network Service Systems Laboratories, NTT

- Kaori Shimizu, Engineer, Network Service Systems Laboratories, NTT

- Rajiv Papneja, Director, Product Validation and Evaluation, Isocore