Business Services Industry
Frost & Sullivan Lauds Emerson as Growth Excellence Company of the Year in the Process Automation Markets
Business Wire, June 3, 2008
Comprehensive Customer Solutions and Wireless Innovation Cited
PALO ALTO, Calif. -- Based on its recent analysis of the automation and process control market, Frost & Sullivan recognizes Emerson Process Management, a business of Emerson (NYSE:EMR), with the 2008 Global Growth Excellence Company of the Year Award for its consistent growth, improved customer value, and ongoing commitment to technology innovation and new products.
Frost & Sullivan rates Emerson Process Management as the leading process control solution provider that has delivered year-over-year growth by consistently helping its customers achieve superior project and operational efficiencies through its extensive product portfolio and vertical industry expertise. Emerson has shown superior ability to drive share holder value through strategic acquisitions and continuous growth in oil and gas, refining and petrochemical, power generation and pharmaceutical verticals.
"In a market where customers are looking for process optimization, operational efficiency and global support, Emerson has achieved a market leadership position by deploying cutting edge technologies and outstanding customer support globally," says Frost & Sullivan Research Analyst Sivakali Prasad Dasari. "Emerson has been widely acknowledged by customers as a total solutions provider that delivers unprecedented value to its customers."
The core competency of Emerson lies in its ability to offer superior products and innovative technology. Frost & Sullivan's Growth Excellence Matrix (GEM) positions Emerson ahead of its competition.
The GEM methodology focuses on various factors that affect a company's growth potential, which include the following: the company's rate of growth compared to that of its industry; its global strategic perspective and team consensus on its growth strategy; synthesis of technology; the degree to which the company utilizes best practices, including best practices for marketing, management and leadership; its growth pipeline; and the sense of urgency the company shows in implementation.
Emerson's continued focus on technology innovation has been instrumental in its success in expanding its PlantWeb[R] digital architecture to include wireless products with self-organizing networks. The company has delivered customer value with Smart Wireless field networks and has expanded its wireless offering to include complete plant and enterprise-wide wireless capabilities.
The company's unparalleled product portfolio consists of PlantWeb digital plant architecture with Fisher[R], Rosemount[R], Rosemount Analytical, Micro Motion[R], Mobrey[R], and Daniel[R] instrumentation, DeltaV[TM] and Ovation[R] digital systems, and AMS[R] Suite predictive maintenance software. These are combined with the expertise, dedication and passion of its people, enabling the company to provide solutions that help its customers to be best-in-class. Clients testify that Emerson products have longer mean time between failures (MTBF) and operate in difficult processing environments with higher performance characteristics that provide lower total cost of ownership for them.
Emerson, through its acquisitions, has both strengthened its services and enhanced total value for its customers. For instance, the acquisition of Decision Management International Corporation, Damcos Holdings AS, and The Automation Group have increased Emerson's position in various vertical industries and expanded its capabilities in providing technical and management services for the design, engineering and implementation of process automation systems.
"The customer centric approach of Emerson has enabled it to be a best-in-class major instrumentation vendor (MIV) and major automation contractor (MAC)," notes Sivakali Prasad Dasari. "This is demonstrated in the ability of the company to effortlessly execute large projects worldwide, on time and within budgets.
"Emerson has leveraged its technology leadership position to generate over 35 percent of its total 2007 revenues from new products, much above the industry average," says Prasad Dasari. "The company continues to focus on new products and technologies by investing $397 million) in research and development in 2007, according to Emerson's annual report."
Overall, Emerson's business model of leveraging existing leadership in valves and field instrumentation has been the driving factor for its growth in the process automation domain. The company has consistently identified future trends ahead of the market and has invested in those technologies
In recognition of its ability to handle global projects at multiple locations and translate them into comprehensive solutions that generate success for customers, Emerson is the winner of the 2008 Frost & Sullivan Growth Excellence Company of the Year Award in the process automation segment.
Each year Frost & Sullivan presents this Award to the company that has exhibited excellence in all areas of the market leadership process, including the identification of market challenges, drivers and restraints, as well as strategy development and methods of addressing the market dynamics.
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