CA IT Process Manager is Newest Addition to CA's Data Center Automation Solutions

Business Wire, June 9, 2008

New Product Automates IT Processes Across the Data Center, Drives Down Management Costs, Increases Productivity, Enforces Best Practices

ISLANDIA, N.Y. -- CA, Inc. (NASDAQ: CA) today announced the availability of CA IT Process Manager, the newest addition to CA's Data Center Automation solutions. CA customers can use the product to design, build, orchestrate, manage and report on automated workflows that support IT operations processes.

CA IT Process Manager enhances CA's Data Center Automation offerings by delivering drag-and-drop integration of IT management processes across data center departments such as IT operations and service desk. The product's ease of configuration and intelligent process automation help drive down management costs, increase productivity and reduce risk. CA IT Process Manager's intelligent process automation also includes context between discrete service operations, which enforces best practices aimed at improving performance and availability of critical business applications.

According to recent research by EMA, sites with IT process automation were able to free up 77% more staff for strategic projects, provide more than 60 additional hours of system availability for 24x7 operations per year, and save, on average $500,000 per year on staff costs alone compared to sites without IT process automation.*

"Enterprises aren't going to get rid of complexity. They need ways to handle it," said Andi Mann, research director for Enterprise Management Associates. "EMA recommends a core solution set of automating, integrating and orchestrating people, processes and technology. Solutions such as CA IT Process Manager help CIOs achieve many strategic goals, including better audit and control, better security and reduced risk, reduced cost of operations, better ability to retain and maintain skill sets, improved response times/SLAs, freeing up strategic resources, and reduced human errors."

"IT organizations can quickly integrate IT management solutions and deliver innovative process automation with CA IT Process Manager. Process automation that provides context and speeds day-to-day operations offers cost and efficiency benefits to any IT customer who must coordinate service operations throughout the entire service lifecycle," said Will Bauman, senior vice president and general manager of CA's Workload Automation business unit. "CA IT Process Manager transforms IT management integration--from Infrastructure Management and Workload Automation to Service Management and Security."

CA IT Process Manager is among eight new and updated products announced by CA today that help customers lower IT operations costs, manage risk, and improve security and compliance processes. The products support CA's Enterprise IT Management (EITM) vision by providing customers with the capabilities they need to better govern, manage and secure IT for better business results.

CA IT Process Manager provides the ability to launch a process in context and pass information from one process to the next with a high level of accuracy. The product provides customers the ability to automate and visualize critical IT processes across the data center leveraging deep integration to more than 30 IT management solutions including CA products such as CA SPECTRUM, CA eHealth and CA AutoSys Workload Automation and third-party products from companies such as IBM, BMC, HP and Microsoft. By orchestrating and integrating existing IT management tools and applications CA IT Process Manager enables customers to automate processes around key IT initiatives including Workload Automation, Data Center Automation, Disaster Recovery, Consolidation, ITIL/ITSM, Provisioning, Security and Virtualization Management.

Key benefits of CA IT Process Manager include:

* Deliver cost-efficiency, quality and compliance in the most complex environments by automating data center management across life cycles.

* Shift resources to strategic tasks.

* Make it easier to respond to regulatory audits and other compliance requirements.

* Optimize uptime and meet service levels using an up-to-date model of computing infrastructures with visibility down to individual software configurations.

* Increase availability by following best practices for change and configuration management and by standardizing builds and configurations at the time of deployment.

CA IT Process Manager is made up of three components: orchestration, integration and dynamic process automation. The combination of these elements enables IT organizations to automate end-to-end IT processes across a heterogeneous infrastructure.

* CA IT Process Manager: The visual mechanism to design, monitor and report on the end-to-end process.

* CA IT Process Manager Integration Packs: Ability to read and modify data and control or initiate tasks in all IT management products.

* CA IT Process Manager Templates: Ability to create dynamic, rule-based workflows that runs across multiple systems.

For more information on CA IT Process Manager, please visit http://www.ca.com/us/products/product.aspx?id=8164.