Adexis Offers Solutions for Veritas NetBackup Users

Business Wire, June 9, 2008

Enabling Users to Work Smarter, Faster, Strategically

COLUMBUS, Ohio & LAS VEGAS -- VENS (Versitec Enhanced NetBackup Support) brings the ability to enhance support speed and efficiency for Veritas NetBackup users. Offered exclusively through storage infrastructure leader Adexis(TM), sister division of Versitec(TM) and a Symantec TSPP provider, VENS is proven to reduce support resolution time for NetBackup users by up to 75 percent.

Through VENS Today, a recently developed Adexis program, NetBackup users eager to utilize VENS no longer have to wait until their support contracts expire. With VENS, companies obtain rapid technical diagnosis and correction capabilities and can leverage a history of system documentation to be able to work more strategically. VENS is a value added service for all Versitec customers.

"We developed VENS Today in response to market demand," said Adexis Vice President Mike Trautman. "So many NetBackup users we talk with want to enhance their support today by utilizing VENS through Versitec, but are delayed because of their current support contract cycle."

For companies who want VENS Today, Versitec will begin supporting current Veritas NetBackup contracts that are up to six months away from expiration and install VENS for a minimal monthly fee to bring immediate enhancements. At support contract expiration, Versitec will support the companies using Veritas NetBackup with no lapse in service, and VENS will become an automatic value add of the Versitec NetBackup support model.

Benefits of VENS include exceptionally secure support communication, a comparative database for problem solving, proactive and consolidated failed job reports, disaster recovery insurance and easy-to-obtain client files with a single command. VENS was developed in conjunction with ISOdx(TM) technology, a division of Cranel Inc.

Adexis, a Symantec(TM) Platinum Partner, and Versitec, a member of Symantec's invitation only Technical Support Partner Program (TSPP), are divisions of Cranel Inc. - a company that offers products and services that empower partners to align IT investments with business objectives. The TSPP provides qualified partners with the ability to utilize their existing support infrastructure and in-depth knowledge of their customers' environments to deliver frontline technical support on authorized Symantec products.

Anyone interested in enhancing NetBackup support with the VENS Today program can contact Adexis at 800.288.3475 or click the "Contact Us" link at www.adexisstorage.com.

About Adexis

Adexis helps architect and implement best practices and solutions for managing and containing data growth, including backup and recovery. Focusing on service innovation and a finely tuned methodology, Adexis brings some of the highest profile businesses in the country storage solutions that are a custom-tailored, perfect fit. As a leading expert in the storage arena for more than 20 years, Adexis is not aligned with any one manufacturer--offering continual assurance that companies obtain unique, distinctive solutions in a no-pressure environment. For designing, implementing and supporting the best data storage solutions in the market, Adexis is the go-to industry-savvy specialist.

www.adexisstorage.com

About Versitec

Versitec, a service provider in the ECM industry, covers all break/fix services, preventive maintenance, consumable parts and houses a 24x7 customer support center. Versitec specializes in customized service solutions tailored specifically for the client. Customers benefit from the in-depth knowledge of trained professionals in the support center, fully stocked repair center and one point-of-contact to simplify their needs. Cranel, Inc., Versitec's parent company, focuses on empowering businesses via innovative and comprehensive solutions to align IT investments with business goals. More information is available at www.versitec.com

About ISOdx

ISOdx is innovative problem resolution software tackling the number one problem plaguing IT service and support today - unwanted change in the technology environment. Proven to reduce problem resolution time by up to 75 percent, ISOdx allows IT to proactively focus on more strategic projects rather than reactively fight the fires of unplanned work. ISOdx pinpoints the issues, delivers comprehensive custom reporting, and notifies of any critical ecosystem changes. Incredibly quick-to-value, ISOdx is up, running and productive in a little as a day - without stress to current business operations or technology environments.

www.isodxsolutions.com

Adexis, Versitec and ISOdx are proprietary trademarks of Cranel Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.