Business Services Industry
Softscape Exceeds 3.4 Million Users, Dominates Strategic Human Capital Management Market for Global Enterprises
Business Wire, March 10, 2008
Increased Demand From Large Multi-National Enterprises and Ongoing Profitable Operations Close Out Stellar Year
WAYLAND, Mass. -- Softscape, the global leader in integrated people management software, today announced it surpassed 3.4 million users across its expanding worldwide customer base, closed 2007 with continued growth and profitability, and gained additional recognition from leading industry analysts as the most comprehensive people management platform. The company attributes its positive results to exceptional operational efficiency with its SaaS delivery model and increasing global demand for proven human capital management (HCM) solutions.
Softscape achieved 134 percent sales growth in the second half of 2007 compared to the same period in 2006, and increased bookings from existing customers by 51 percent. The company experienced strong demand in North America, Europe, and particularly Latin America, with many new multi-million dollar global accounts and an average customer size of 30,000 employees. The company extended its reach by closing a round of external financing, adding new international hosting capabilities, and expanding its offices in Australia to support customers locally.
Softscape added many new large enterprise and mid-market organizations to its customer roster, including Johnson Controls, Dollar Tree Stores, Lion Nathan, Luck Stone, Airwave, MITRE Corporation, and Praxair. The company also maintained a 98 percent customer renewal rate, while more than 71 percent of existing customers expanded their Softscape deployments in 2007.
With a fully configurable architecture, advanced capabilities across all talent acquisition, assessment, development, and management functions, and a core system of record for all employee data, Softscape continues to innovate how organizations can more effectively manage their workforces. The company offers customers flexible deployment and purchasing options, pre-configured best practices, and optional managed services without the need for ongoing professional services. By helping customers model their businesses - not just automate forms - Softscape maintains strong, lasting relationships with its customers.
Softscape reinforced its position as a leader in the HCM industry with recognition from industry analysts:
* Recognized by Bersin & Associates as "one of the few technology vendors today to offer a truly integrated talent management suite" and the "customer satisfaction leader for the performance management category in the enterprise segment" (1)
* Received the highest score in current offering and cited as "a leader in integrated performance and compensation solutions" by Forrester Research in "The Forrester Wave[TM]: Integrated Performance and Compensation Solutions, Q3 2007" (August 2007)
* Rated "Positive" by Gartner in its 2007 MarketScope for Employee Performance Management Software (2)
* Earned a third consecutive rating as a leader in performance management by Ventana Research (3)
* Highlighted by AMR Research as "the broadest and most mature application suite in the strategic HCM specialist space" (4)
"Softscape's sustained growth and continued top ratings from analysts are testaments to our commitment to delivering outstanding service to meet today's global enterprise needs," said Dave Watkins, chief executive officer, Softscape. "Very few vendors can deliver what we do - the deepest, broadest software for complete people management in a single, integrated platform. As one of the only profitable HCM SaaS providers with a very high customer renewal rate, we see the direct impact our technology has on the success of our long-standing customers as we help them more accurately measure their workforce effectiveness."
For more information about Softscape's solutions, please visit http://www.softscape.com.
About Softscape (www.softscape.com)
Softscape is the global leader in integrated people management software that enables organizations to more effectively drive their business performance. Recognized by industry analysts as the most comprehensive strategic human capital management solution, Softscape provides complete employee lifecycle management, including a core system of record, in a single, integrated platform for improved business intelligence. The company offers customers of all sizes and in all industries the most flexibility and choice with multiple purchase, configuration, and deployment options. For more than a decade, Softscape has helped millions of workers across 156 countries be more successful at their jobs while contributing to bottom-line results. Softscape's customers represent Fortune 500/Global 500, mid-market, and government organizations, including Barclays, AstraZeneca, Seagate, GKN, Edcon, LandAmerica, and the U.S. Department of Homeland Security. Softscape is based in Massachusetts with offices in London, Sydney, New York City, Chicago, San Francisco, Hartford, Washington, D.C., Bangkok, Hong Kong, and Johannesburg.
(1) Bersin & Associates "High Impact Talent Management: Trends, Best Practices, and Industry Solutions," May 2007, and Bersin & Associates "2007 LMS Customer Satisfaction Study: An Industry Analysis of the Customer Experience With Learning Management Systems," March 2007
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- LIFO vs. FIFO: a return to the basics
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article


