Business Services Industry
The Auditor Gets Audited, and Quality Built®
Business Wire, March 12, 2008
Scores High Marks in First Annual ISO Review
SAN DIEGO -- The National Quality Assurance registrar (NQA)-USA, a third-party auditing firm, has just audited Quality Built([R]), the nation's leading construction auditing firm, and gave the company its highest marks during their first annual ISO review.
Quality Built focuses on helping builders achieve higher quality and elimination of risk, and is the only such firm in the nation to achieve the coveted international registration ISO 9001:2000, which it received in February 2007.
"Our auditor was impressed by the depth of our quality processes and corrective actions, and as he dug deeper and deeper he became more impressed," said Mark Brock-Farrington, Quality Built's Director of Quality Assurance, who manages the company's internal and external auditing processes. "He found zero minor and zero major conditions, essentially giving us a perfect score."
The International Organization for Standardization (ISO) is an internationally recognized standards-setting body comprised of 158 member countries around the globe.
"It's ironic that we are an auditing company that must get audited," said Stan Luhr, Quality Built's founder and CEO. "But having ISO registration as our core culture sets us apart and gives us the credibility to practice what we preach." Luhr added that Zurich is one such insurance company who has adopted ISO, with other insurers and builders likely to follow. For builders, Luhr believes it will be just a matter of time as they see how profitable it is to have a culture for quality driving their entire business.
Delivering a quality assurance system is hard enough, let alone having to verify the performance and metrics necessary to deliver and audit that quality. Quality Built managed to do both, and in a short time frame compared to other companies attempting to become ISO registered.
"It's a new wave for the construction industry, to embrace true quality metrics and justify that it is worth it." Luhr added, "Everyone sleeps well at night when quality systems are in place, and that gives me encouragement that this is good for our industry."
For more information or to obtain specific quotes, reply directly to the following:
Stan Luhr sluhr@qualitybuilt.com
Beth Michaelis bmichaelis@qualitybuilt.com
Company information may be found at www.qualitybuilt.com
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