CompuCom Systems Positioned in the Leaders Quadrants of Analyst Firm's 2008 Magic Quadrant Reports for North American Help Desk and Desktop Outsourcing Services

Business Wire, March 3, 2008

Leading Technology Research Firm Evaluates CompuCom on Completeness of Vision and Ability to Execute

DALLAS -- CompuCom Systems, Inc., a leading IT outsourcing company, today announced that it is has been positioned by Gartner, Inc. in the leaders quadrant in both analyst reports, "Magic Quadrant for Desktop Outsourcing Services, North America, 2008" and "Magic Quadrant for Help Desk Outsourcing, North America, 2008." Authored by Richard Matlus and William Maurer, the two reports position external service providers (ESPs) based on their ability to execute and their completeness of vision. CompuCom has delivered industry-leading service quality for more than two decades.

According to Gartner, Inc., "leaders" are vendors that are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. As identified in the research, "desktop outsourcing services is a mature market, but it's also a changing market because its services are expanding."1 Additionally, "clients now expect the use of Information Technology Infrastructure Library (ITIL[R]) practices to help standardize practices and reduce costs, and these practices generally can be applied by most service providers."2

With more than 20 years of IT outsourcing experience, CompuCom experts deliver seamless integrated solutions to meet a client's most challenging business needs. CompuCom's Integrated Infrastructure Management[TM] (IIM) approach breaks through the complex issues of infrastructure management to create a tightly integrated infrastructure solution that often results in 30-50% overall reduction in support costs for clients in a variety of industries. Additionally, the company offers ongoing expertise that helps organizations achieve ongoing, service quality improvements through a complete range of assessment and consultative services for ITIL, ISO standards, Six Sigma, CobiT and other quality frameworks and processes.

Leading organizations such as E. & J. Gallo Winery, City of Dallas, LifeGift, Monsanto, Radian, Sunoco and Hamilton Health Sciences have come to rely on CompuCom's quality, value and expertise in long-term partnerships. Known for service quality and value, the company continues to build upon existing client relationships while fostering new client engagements across all vertical markets.

"We consider our positioning by Gartner in the leaders quadrants as a direct result of our ability to provide industry-leading service quality while delivering the best value in the industry year after year," said John McKenna, Chief Strategy and Services Officer at CompuCom. "We feel the ranking underscores our proven track record in providing the right balance of excellent service and business value. We would like to extend our thanks to all of our clients and partners who consistently inspire us to raise the bar," added McKenna.

About Gartner, Inc.'s Magic Quadrants

The Magic Quadrants are copyrighted February 28, 2008 by Gartner, Inc. and are reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About CompuCom Systems, Inc.

CompuCom is a leading IT outsourcing company providing infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software. With 20 years of IT experience, CompuCom employs more than 7,800 highly skilled associates who have earned a combined total of more than 44,000 industry certifications company-wide. As experts in workplace services, CompuCom's unique Integrated Infrastructure Management (IIM) solution reduces costs, increases productivity and helps clients gain maximum value from information. For more information, visit www.CompuCom.com.

1Gartner Research "Magic Quadrant for Desktop Outsourcing Services, North America, 2008" by R. Matlus and W. Maurer. February 28, 2008.

2Gartner Research "Magic Quadrant for Help Desk Outsourcing, North America, 2008" by R. Matlus and W. Maurer. February 28, 2008.