Frost & Sullivan Lauds Tridium's Outstanding Growth Strategy in the Building Automation System Remote Monitoring Services Market

Business Wire, May 27, 2008

PALO ALTO, Calif. -- Based on its recent analysis of the remote monitoring services market, Frost & Sullivan recognizes Tridium Inc. with their 2008 North American Global Excellence of the Year Award for its successful implementation of its global growth strategy.

The company creates powerful solutions and sound technology in application software frameworks, automation infrastructure and device-to-enterprise integration solutions. Their technologies continually advance how devices integrate, connect and create interoperable environments.

"Tridium has demonstrated global growth excellence by implementing unique strategies to achieve increased revenues, expanded client base, and improved capabilities and services," says Frost & Sullivan Research Analyst Jorge Moreno. "The fact that today there are over 100,000 instances of the company's Niagara Framework worldwide operating in over 9,000 installations in 43 countries is testimony of its well-developed global expansion strategies."

To fulfill on these strategies, Tridium employs direct and indirect sales channels. The direct channel consists of a sales force that sells the technology to original equipment manufacturers or to large end users such as multiple commercial property developers, universities, telecommunications companies, hospitals, retail establishments and hotels. The indirect channel is served by very qualified system integrators with designated geographic regions.

Overall, between the corporate sales and the system integrators, Tridium operates with around 500 sales forces worldwide. Maintaining strong relationships with these channel partners and integrators enables Tridium to understand ever-changing user needs, and in turn produce and deliver new solutions within a short period of time.

Merging with Honeywell, to take advantage of its worldwide presence and its strategic technology and development centers, has helped accelerate Tridium's expansion. Similarly, anticipating global growth and direction trends has given the company competitive advantages.

"Its strong product offering has enabled Tridium to establish a reputable and ever increasing global presence and to provide proper support and cultivate healthy and close relationships with the industry's influencers and stakeholders," notes Moreno. "The company continues to be at the forefront of the open-systems protocol framework integration, providing a universal platform in which manufacturers can develop Internet-enabled equipment systems and device-to-enterprise applications."

Tridium's software frameworks enable data drawn from disparate systems and devices to be consolidated and accessible from any Internet connection through any wired or wireless networking technology. They create the ability to monitor, analyze, respond, repair and control equipment remotely over the Internet and have changed the concept of remote monitoring and service for both manufacturers and end users alike in key industries around the world.

The company continues to broaden its solution offerings to provide business value to the customers. An example is the expected introduction of the 'Sedona Framework' later this year. This open source software platform, targeted at the millions of small, embedded devices that historically could not avail themselves to framework technology, distributes decision making control and manageability to any device and brings intelligence and connectivity to the network edge and back.

"By increasing customer satisfaction with faster turnaround times and making it possible for concrete savings on service costs and reduced downtime, Tridium's technology has allowed implementers to have access to real-time asset information and deploy 'dynamic smart services' and gain competitive edge over those still using traditional service methods," opines Moreno.

Overall, Tridium's impressive growth has come as a function of its carefully cultivated and executed series of strategies and best practices. For these cumulative achievements, Tridium is the deserving recipient of the 2008 Frost & Sullivan Global Excellence Award in the North American Building Automation System Remote Monitoring Services markets.

Each year, Frost & Sullivan presents this Award to the company that has demonstrated global excellence in a given business function such as sales, marketing, customer service, technology innovation, product quality, supply chain management, and growth strategy. Leveraging best practices in the company to all global units is a major metric in the award selection process. Frost & Sullivan, through this exhaustive selection process, seeks to identify a recipient that has exhibited global excellence in its operations, resulting in sustained financial growth.

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.