SL Corporation Customer, OOCL, Named to InfoWorld 100

Business Wire, Nov 20, 2008

Application Performance Management (APM) Project Helps Ensure SLA Compliance for 2.5 Million Annual Shipments; Honored as Most Innovative of 2008

CORTE MADERA, Calif. -- SL Corporation([R]), a leading provider of real-time monitoring, analytics, and visualization software, today announced that InfoWorld has awarded SL's customer, Orient Overseas Container Line (OOCL) (SEHK:OROVF) the 2008 InfoWorld 100 Award for their Central Monitoring and Control system based on SL's RTView([TM]) platform. This single-pane-of-glass Application Performance Management (APM) solution monitors the health of several custom applications and underlying components that comprise OOCL's shipment lifecycle management infrastructure. Application support and production monitoring teams are now better equipped to help ensure compliance with service-level agreements (SLAs) for OOCL's 2.5 million annual shipments, and to help maintain the company's customer-centric reputation. The award, which honors companies for 2008 IT projects that exemplify intelligent, creative uses of technology to meet business and technical objectives, was awarded to OOCL in the transportation category.

With RTView, OOCL is able to monitor and manage its end-to-end shipment lifecycle management system across all servers, databases, and subsystems in real time through customized dashboards, reports, and alerts. RTView was able to easily integrate and interact with OOCL's applications, as well as the supporting infrastructure including Oracle's OC4J platform; and TIBCO EMS, Hawk, and BusinessWorks.

"RTView is a very effective product for building real-time visibility solutions, and the team from SL has the knowledge and experience that perfectly complements their innovative offering," said Matthew Rosen, Director of Application Development for OOCL.

With real-time alerts targeted to the right people, OOCL's support teams are now able to quickly diagnose the root cause of performance issues, and have reduced their "mean time to diagnose" an issue from over an hour down to a mere two minutes.

Customized overview and drilldown displays tie directly to OOCL's architecture, enabling each team member to view critical information in exactly the way he/she needs to see it for maximum effectiveness. This has resulted in a significant reduction in the amount of time each team spends on monitoring, from an average of four hours per day (scanning detailed log files located on each server) down to ten minutes, freeing the company's teams to focus on higher priority issues.

Other monitoring solutions allowed OOCL to monitor different aspects of its systems such as size of queue, latency, and response time, but only as individual metrics. With RTView, OOCL is able to create a picture of the end-to-end business process flow, and then show all relevant metrics in the context of that flow. OOCL is also able to pinpoint exactly where the process is failing, and assess the overall business impact of issues in order to make the best business decisions.

"We have better visibility into the overall health of our system, are able to detect issues more proactively, get the right team working on the problem more quickly, and diagnose the root cause much faster than ever before," added Mr. Rosen.

The 2008 InfoWorld 100 awards honor companies for IT projects that exemplify intelligent, creative uses of technology to meet business and technical objectives. Nominations were submitted by InfoWorld readers, technology partners, and end-user companies in late-summer. To be considered, projects must use multiple technologies in innovative ways to serve well-defined business goals. Profiles of winners, along with InfoWorld's editorial analysis and insight, are available at www.infoworld.com.

"Congratulations to Matt and his team at OOCL on delivering such an effective and comprehensive APM solution so quickly," said Tom Lubinski, founder, president and CEO of SL Corporation. "We at SL feel very fortunate to work with such innovative customers to help solve their application performance challenges, and are honored that the top industry publications are taking notice of these solutions."

For more information regarding OOCL, please visit http://www.oocl.com. For more information about SL's RTView platform, please visit http://sl.com/products/rtview.shtml. To download SL's latest white paper regarding

APM, "360 Application Performance Management: Best Practices for Gaining Comprehensive Visibility Into Enterprise Application Performance," please visit http://sl.com/products/resources/whitepapers.shtml.> About SL Corporation

Over the past 24 years, SL Corporation has become the most knowledgeable and responsive provider of real-time monitoring, analytics, and visibility solutions. SL's flagship product, RTView, addresses a broad spectrum of enterprise visibility challenges spanning business activity monitoring (BAM), application performance management (APM), and component-level infrastructure monitoring. RTView has also become the de facto standard for extending the visualization of complex event processing (CEP) engines, TIBCO messaging middleware, Oracle Coherence data grids, and custom applications. SL's exclusive focus on real-time visibility solutions, commitment to customer success, and partner-centric culture are why thousands of industry leaders have chosen to work with SL to support their most critical applications and businesses. SL Corporation can be reached at 1 415-927-8400 or on the web at http://www.sl.com.