Business Services Industry
Frost & Sullivan Customer Value Leadership Award Presented to Rogan-Delft B.V
Business Wire, Sept 18, 2008
LONDON -- The 2008 Frost & Sullivan European Picture Archiving and Communication Customer Value Leadership Award is presented to Rogan-Delft B.V., for its innovation and technological advances in picture archiving and communication systems (PACS) solutions.
"Rogan-Delft's primary focus is the development of innovative PACS products, which it distributes globally in conjunction with its distribution partners," notes Frost & Sullivan Research Analyst Ranjit Ravindranathan. "It provides its PACS clients with a full range of software, archiving, and connectivity solutions that are fully compliant with established communications standards."
Rogan-Delft has boosted its market share and has ensured a faster rate of adoption among end users. It has delivered high quality PACS solutions, while providing outstanding technical support for its end users.
"Everything Online (EOL) archive was a major innovation, in line with the company's continuous tradition of innovation in web based image distribution of patient records," states Ravindranathan. "Customers have appreciated on-time implementation and delivery by the company."
Rogan-Delft has a robust product portfolio covering hospital, ortho, veterinary, imaging centre, mammo and tuberculosis PACS offerings. It offers the widest variety of departmental solutions and has a complete range of products for enterprise-wide deployment. Products with outstanding performance features have supported an enhanced level of brand recognition.
The company enjoys a leading position in the speciality PACS market. Product flexibility allows an end user to purchase a PACS at the mini-PACS level, if that is the maximum their budget allows, and then transform it into a more state-of-the-art system, based on a web-based model. This allows for multi-site workstations and remote access of images.
"On-time implementation, technical support and high quality product features that are superior compared to competing product lines have underlined Rogan-Delft's success," states Ravindranathan. "The company has consistently met key end users requirements in terms of quality, cost and implementation period."
Rogan-Delft has been able to effectively cater to customer requirements due to its backward integration, according to infrastructure and resource availability. Technical needs of clients are systematically tracked. A technical support team helps end users by training distributors and providing off shore support. This team proactively visits key consumers at regular intervals that range from three months to a year, to address specific needs.
"Rogan-Delft is a Microsoft Gold certified partner, which underlines the quality of its products," concludes Ravindranathan. "The company has been instrumental in continuous upgrades of existing solutions including the recently launched Orthopedic PACS extension and has won accolades like the IHE XDS qualification."
The Frost & Sullivan Award for Customer Value Leadership is conferred upon the company that has demonstrated excellence in customer values through its products and services that offer superior value to customers and aid them with increased profitability, and reduced life cycle costs. The recipient company has continually focused on providing value added products and services, addressing the changing customer needs across the industry, thereby enabling them to expand their customer base across verticals and horizontals. In addition, the recipient company has shown unparalleled commitment to lead on technological innovations pertaining to changing customer needs by offering products that are specific to both general and niche applications coupled with cost effectiveness.
Frost & Sullivan Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
About Rogan-Delft B.V.
Rogan-Delft is creator of concepts to improve patient care in and around the radiology department. Rogan-Delft has been and still is a pioneer in developing innovative solutions. With introduction of the Zillion suite we offer healthcare professionals a complete infrastructure for the radiology department and beyond. The Zillion suite contains a number of solutions amongst which RIS (Radiology Information System) and PACS (Picture Archiving and Communication System) are the main solutions. Zillion is completed with several supportive products such as the Rogan Publisher, Rogan Link Pro and CD viewer. Rogan-Delft solutions work hardware vendor-independent and has repeatedly proven to be one of the major innovators and supplier of state-of-the-art solutions. Rogan-Delft is a Netherlands-based development company. Visit our website: www.rogan-delft.com
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