Business Services Industry
Hilton Hotels Corporation Places #2 in Information Week 500
Business Wire, Sept 30, 2008
Another first for the industry included Hilton's introduction of new functionality for lobby kiosk, allowing for customized services including personal messages to their guests, integration with Hilton's on-line e-check-in capabilities and two key printing for special hospitality suites and other upgraded amenities. Services the consumer can choose from include airline boarding pass printing, final hotel receipts, and directions. Kiosk are available to all brands within the Hilton Family of Hotels with airport locations reporting usage up to 20% of all available check-ins while other locations record usage between three and five percent.
More on DAvE
DAvE (Distributed Availability Engine) is a solution developed to allow on-line shoppers to browse and web buyers to buy both with more efficiencies to enhance their overall web experience within the Hilton.com websites. In essence, this engine offloads web shopping traffic to a lower cost, paralleled reservation system thus allowing buyers to reach distribution channels with more speed and accuracy. DAvE effectively lowers costs, opens more opportunities to consumers to purchase, and reduces traffic jams on the web sites. The system itself is a group of Intel servers running a slim version of our reservation application on Red Hat Linus. DAvE communicates across an upgraded gigabit network with replicated Informix databases responding to availability request transactions from Global distribution Systems (e.g. airline systems) allowing Hilton to extend the capacity of its distribution environments in ways that had never been feasible before.
Additional details on the InformationWeek 500 listing can be found online at www.informationweek.com/iw500/.
> About Hilton Hotels CorporationHilton Hotels Corporation is the leading global hospitality company, with more than 3,000 hotels and 500,000 rooms in 74 countries and territories, with more than 135,000 team members worldwide. The company owns, manages or franchises some of the best known and highly regarded hotel brands including Hilton([R]), Conrad([R]) Hotels & Resorts, Doubletree([R]), Embassy Suites Hotels([R]), Hampton Inn([R]), Hampton Inn & Suites([R]), Hilton Garden Inn([R]), Hilton Grand Vacations[TM], Homewood Suites by Hilton([R]) and The Waldorf=Astoria Collection[TM].
Hilton Hotels Corporation is an Official Sponsor of the U.S. Olympic Team, which will extend through the 2010 Olympic and Paralympic Winter Games in Vancouver, the 2012 Olympic and Paralympic Games in London, the 2010/2012 U.S. Paralympic Team and the 2011 U.S. Pan American Team.
The Hilton Family of Hotels adheres to founder Conrad Hilton's philosophy that, "It has been, and continues to be, our responsibility to fill the earth with the light and warmth of hospitality." The company put a name to its unique brand of service that has made it the best known and most highly regarded hotel company: be hospitable[R]. The philosophy is shared by all brands in the Hilton Family of Hotels, and is the inspiration for its overarching message of kindness and generosity.
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