Lithium Customer Conference to Highlight the Business Value of Community

Business Wire, May 13, 2009

Global Social Media Experts from Enterprise Leaders Gather to Share Best Practices on Driving ROI

SAN FRANCISCO -- Lithium Technologies, the leading provider of on-demand customer community solutions for the enterprise, is hosting its annual customer conference in San Francisco this week. The theme of this year’s conference is “Spotlight on Community Value” and will provide Lithium customers with information and education around community best-practices that are proven to demonstrate a positive return-on-investment (ROI) by enhancing customer service and brand loyalty while reducing costly customer support initiatives and streamlining online marketing efforts.

Who: Sessions include speakers from Lithium customers such as Barnes & Noble and Best Buy, along with partners – Omniture, Inc. and RightNow Technologies. Special guests include Matthew Lees of the Patricia Seybold Group, and Sean O’Driscoll, CEO of Ant’s Eye View and former General Manager of Microsoft’s global MVP customer program.

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About Lithium Technologies

Lithium is the leading provider of customer-centric social networking solutions for the enterprise. Working with market leaders such as Best Buy, Sony, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium delivers online customer communities that work. Lithium solutions inspire customers to share knowledge, connect with each other, and connect with the enterprise, thus providing a unique method for companies to identify, engage, and understand customers. As a result, businesses measurably improve their marketing and sales, accelerate innovation, and increase customer satisfaction. Lithium's platform is proven in high-volume, growth environments and provides the security, analytics, APIs, and multi-language support that enterprises demand. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California. For more information, visit www.lithium.com.