Capgemini Positioned in Leaders Quadrant for North America CRM Service Providers by Top IT Analyst Firm

Business Wire, June 25, 2009

NEW YORK -- Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, today announced that it has been placed in the leaders quadrant for customer relationship management (CRM) service providers in North America by leading analyst firm Gartner, Inc, in Gartner’s recent “Magic Quadrant for CRM Service Providers, North America1” report.

“It is a great achievement for Capgemini to be positioned in the Leaders quadrant for North America CRM service providers by one of the top IT Analyst firms,” said Lanny Cohen, chief executive officer, Capgemini U.S. LLC. “Our experienced consultants will continue to adapt Capgemini’s global CRM vision to provide our North American clients with strong project execution and the right mix of innovative technology and business solutions that will enable them to transform their businesses and customer relationships, and ultimately realize business results.”

The evaluation is based on key criteria that comprise ability to execute and completeness of vision. Capgemini is a recognized leader in CRM services, and has been pioneering the successful development and implementation of CRM solutions across multiple industries and geographies for more than a decade.

About the Magic Quadrant

The Magic Quadrant is copyrighted 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Capgemini

Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business Experience. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2008 global revenues of EUR 8.7 billion (approximately USD $12.74 billion) and employs over 90,000 people worldwide.

More information is available at www.us.capgemini.com.

Rightshore® is a trademark belonging to Capgemini.

1 Source: Gartner Inc., “Magic Quadrant for CRM Service Providers, North America” May 20, 2009, Matthew Goldman, Ed Thompson