VoIP troubleshooting software

Telecom Asia, August, 2004 by Fiona Chau

The new PVA-1000 troubleshooting software release from Acterna combines features that remotely and automatically analyze VoIP problems.

The software enables network operators to identify problems with VoIP signaling and quality with a single tool. This eliminates the need to perform time-consuming manual calculations or capture file manipulations, thereby improving the speed and efficiency of analysis.

It performs detailed analysis and troubleshooting of VoIP telephone calls, providing quick identification of VoIP transport-related issues by graphing jitter and packet loss. It plays back the audio of the original telephone call using jitter buffer emulation and WAV files, and can also provide full VoIP protocol decodes. The software distribute custom software capture agents, allowing Ethernet capture files to be remotely generated by a signaling-aware remote capture agent.

Web site: www.acterna.com