Business Services Industry
Dah Sing chooses Cisco - Briefing - Brief Article
Telecom Asia, Sept, 2003
Dah Sing Bank has chosen a Cisco metro Ethernet solution to link its 43 branches in Hong Kong, the first of its type among banks in the territory.
Dah Sing said the deployment would pave the way for the rollout of comprehensive and analytic CRM solutions,
"Through this new platform we are able to eliminate the constraints on bandwidth and service delivery imposed by our previous network," said Thomas Ng, general manager of the bank's IT division.
While most banks usually limit CRM to users at the head office, Ng said the new deployment now supports implementation of CRM to the entire call center.
Most Recent Technology Articles
- TELECOMMUNICATIONS : TELECOMS PACKAGE LEAVES COMMISSION, EP AND COUNCIL IN DISCORD.
- TELECOMMUNICATIONS : MEPS PRESSED TO FINALISE TELECOMS PACKAGE.
- AUTHORS' RIGHTS : PARIS PUTS GRADUATED RESPONSE' ON AUDIOVISUAL COUNCIL'S AGENDA.
- RAIFFEISEN INFORMATIK BUY OF PC-WARE AUTHORISED.
- MOBILE TELEPHONY : REDING OBTAINS "STRONG AGREEMENT" ON ROAMING.
Most Recent Technology Publications
Most Popular Technology Articles
- What is precision air conditioning and why is it necessary?
- Business process re-engineering in the small firm: A case study
- BizRate to monitor in-store customer satisfaction for Office Depot stores - Market Intelligence
- Speed control of separately excited DC motor
- Base course modification through stabilization using cement and bitumen
Most Popular Technology Publications
Content provided in partnership with http://findarticles.com/source//

