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Articles in April 12, 2000 issue of ENT

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Business process re-engineering in the small firm: A case study
What is precision air conditioning and why is it necessary?
3G: naughty or nice? PhoneErotica.com generates over 300 million hits per month, and rings up more minutes of use per month than MSN
BizRate to monitor in-store customer satisfaction for Office Depot stores - Market Intelligence
Static power transfer switches--how they work, what they do

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Your Work The 7 Interview Questions You Must Ask

The 7 Interview Questions You Must Ask

Forget 'What are your strengths and weaknesses?' If you want to get the real dope on prospective employees, ask job candidates these seven questions.
Your Industry Inflation is Zero, But Auto Insurers Are Jacking Up Rates

Inflation is Zero, But Auto Insurers Are Jacking Up Rates

The most recent Consumer Price Index makes a compelling case for the fact that state regulators may not be keeping up with car insurance rates, especially at a time when many Americans are least able to pay their bills. Earlier this week the U.S. Department of Labor released figures showing that while the CPI, which measures the cost of [...]
Your Money 12 Tough Questions to Ask Your Parents

12 Tough Questions to Ask Your Parents

Talking with your parents about their estate is important to protect your family’s finances, but the conversation can be difficult at best. Here's what you need to ask and how to do it.