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Health Care Industry

Recognizing professional and volunteer activities

AORN Journal, May, 2004 by Jean J. Hahn, Penelope K. Butz, Jeanette G. Gavin, Regina S. Mills, Clara J. Welter

Anyone who works or volunteers for an organization understands the importance of recognition for a job well done. Although most people contribute to or participate in professional activities for more reasons than just recognition, many appreciate acknowledgement of their efforts through formal or informal rituals or symbols. This article addresses motivators for exceptional performance, how organizations can reward employees or volunteers for their efforts, and how AORN recognizes its members for achieving excellence in their professional endeavors.

MOTIVATION--THE KEY TO ACHIEVEMENT

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Motivation means inspiring individuals to go above and beyond just performing a job or task well. Being creative and having the ability to render constructive feedback is vital to motivating others. Leaders can provide encouragement, challenges, and positive reinforcement, as well as coaching, to their employees. (1)

Organizations can maintain high levels of enthusiasm among employees or volunteers by offering tasks that provide value and satisfaction. Many organizations believe money is the chief motivator that encourages employees to excel on the job, but most individuals would rather be recognized for the work they perform. (1) People want to be valued for what they bring to an organization. When individuals are recognized for their performance, they have an increased sense of self-worth because they are contributing to the organization. (1(p3,4))

Volunteering can provide opportunities. By volunteering, individuals can learn new skills and help people at the same time. Individuals have many reasons for volunteering, including to

* demonstrate commitment to a cause or belief,

* exercise and gain leadership skills that can be applied to the workplace,

* learn a new skill or set of skills,

* explore new career opportunities,

* network and make professional contacts,

* improve their resume,

* fulfill religious duties or obligations,

* feel more a part of the community, and

* gain status in the community or organization. (1(p238))

If they receive recognition for their efforts, employees and volunteers will strive to perform more positive activities and achieve better performance. When employers and professional organizations remember to recognize and show their appreciation for their employees or volunteers, energized and vital workers contribute more to the organization. (2)

FORMS OF RECOGNITION

Being appreciated is important to everyone. Different forms of recognition are used to show appreciation and stimulate enthusiasm in the workplace. Recognition can be as simple as a thank yon or as grand as a national award. People who are recognized have higher self-esteem, more confidence, and are willing to take on new challenges and contribute new ideas.

Some examples of simple and inexpensive forms of recognition include

* an "applause" form written by a peer to thank someone for his or her help that entitles the recipient to a snack from the coffee shop,

* a day off with pay and parking for a month for the employee of the month,

* a simple thank-you note from the leader that makes the important point that the individual is appreciated and recognized,

* articles in local newspapers or flyers in the workplace that inform other employees about the individual's achievements,

* notification to the individual's college and professional societies about his or her award or significant accomplishment, and

* complimentary letters publicly displayed on bulletin boards or in the lobby.

Recognition and appreciation can be given in many ways. It is not the method that matters but that recognition occurs so an individual feels appreciated.

IDENTIFYING AWARD RECIPIENTS

What makes a nurse outstanding in perioperative practice? Everyone probably works with nurses who show exemplary practice, and many are fortunate to work with nurses who are outstanding in their area of expertise; ensure the safety of their patients; improve the quality of patient care through their relationships with peers and professionals in other medical disciplines; and provide knowledge, comfort, security, and safety to patients whose care has been entrusted to them. Many also know nurse educators whose students excel in their profession because of the nurse educator's teaching.

These nurses are change agents and risk takers, and that is what sets them apart from others. They risk failure, criticism, and disloyalty to make a difference. They understand the challenges perioperative nurses face, and they develop strategies to meet those challenges. These nurses have the ability to guide a diverse group of people to work together to achieve a common goal. They encourage others to step out of their comfort zone, help them succeed, and assure them that they are valuable team members.

The greatest reward in nursing is to know patients receive the safest and best care available. One of the greatest rewards nurses caring for patients can receive is to be recognized by peers for excellence in their practice.

Health Care Industry

Recognizing professional and volunteer activities

AORN Journal, May, 2004 by Jean J. Hahn, Penelope K. Butz, Jeanette G. Gavin, Regina S. Mills, Clara J. Welter

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