Business Services Industry

June 5-10, 2004 Nashville, TN, USA: housing instructions

Information Outlook, Feb, 2004

Please read all instructions before completing the "SLA Official Housing Request Form."

* To receive the special SLA conference rate, use the Housing Request form to make your hotel reservations.

* The Housing Bureau does accept phone calls: 1-800-370-8282 (answered from 9:00 a.m. to 8:00 p.m. EST, M-F) or 1-404-584-7458 (answered from 9:00 a.m. to 5:30 p.m. EST, M-F). You can also mail your Housing Request Form to: SLA Housing Bureau, 240 Peachtree Street, Suite 22-S-10, Atlanta, GA, USA 30303; fax it to: 1-404-584-0685; or submit your request over the Internet at http://www.sla.org/nashville2004.> * Reservations are processed on a first-come, first-served basis until May 7, 2004. You must indicate a hotel preference as instructed on the Housing Form. If your top choices are not available, the Housing Bureau will assign you to a comparable hotel. After May 7, 2004, conference rates and hotel rooms will be based upon availability.

* Do not fax and mail your housing form, as this may result in a duplicate reservation.

* The Housing Bureau will acknowledge your reservation by fax within 24 hours after a reservation has been entered into the system. If a fax number is not available, notice will be sent by mail and should reach you at the address given within two to three working days after a reservation has been entered into the system. This will be the only confirmation that you will receive. If you do not receive notification within 10 days, please contact the SLA Housing Bureau.

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* Contact the Housing Bureau via phone or fax for all changes and cancellations. Please do not contact the hotel directly. Hotels will not accept direct phone calls for bookings, changes, or cancellations.

* All reservations must be guaranteed by check, credit card, or money order. Advance check deposits should be sent, and made out to Ambassadors Services Group, Inc. Do not send advance deposits to the hotels.

* Please note: statistically, ample hotel accommodations are available. Unfortunately, there may not be ample rooms at each property to satisfy every attendee under every circumstance.

* Individuals requiring any special housing accommodations are urged to note the request on the Housing Request Form. Every effort will be made to try to accommodate your request.

* To avoid room changes, cancellations must be received in keeping with the stated cancellation policy for your hotel. The cancellation policy may vary from hotel to hotel.

* Please make all individual suite reservations with the Housing Bureau. All hospitality suites are based on availability and must be approved by SLA. No hospitality suites, sales meetings, or similar private entertaining should be scheduled during official conference programming. To do so violates SLA policy. Thank you for your cooperation.